IT Support Officer - Brisbane, Australia - Eden Richie Recruitment

Eden Richie Recruitment
Eden Richie Recruitment
Verified Company
Brisbane, Australia

4 weeks ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

Key Responsibilities

As an IT Support Officer, the incumbent will:

  • Use Active Directory tools to assist in providing access controls and remote monitoring of computers and peripherals.
  • Assist staff with the installation, configuration and ongoing usability of desktop computers, laptops, peripheral equipment and supported software.
  • Assess functional needs and provide advice regarding the specifications for software and hardware purchases.
  • Using the incident management lifecycle, assist to resolve problems and incidents as they occur and contribute to the restoration of services in a timely and efficient manner.

Applicants will be assessed on the basis of relevant, proven experience or capacity to:

  • Demonstrate a high level of client service skills including working to deadlines and within service level timeframes.
  • Demonstrate a high level of written and oral communication skills with experience in providing advice and assistance to clients operating within their desktop environment.
  • Ability to work in a based environment to deliver outcomes.
Job Reference: 581199
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