- Investigate potential breaches and serious complaints.
- Interpret and assess compliance with applicable obligations.
- Prepare written assessments and recommendations to senior stakeholders regarding potential breaches, control gaps, and remediation actions.
- Ensure all regulatory and business compliance reporting requirements are met.
- Work closely with the Senior Compliance Manager and other Compliance Managers to maintain and enhance Compliance's frameworks, policies, procedures and processes.
- Drive ING's efforts to identify, analyse, investigate, assess, remediate and report potential breaches of applicable laws, regulations, and mandatory standards. This includes the development and maintenance of appropriate tools and templates.
- Take a proactive stance in promoting and maintaining an effective and sustainable compliance culture throughout the organisation. Ad hoc project tasks as required.
- Champion a risk and compliance culture within the business
- Experience working for either ASIC or APRA would be considered highly desirable with 5+ years of relevant experience in compliance or legal roles in the financial services industry.
- Solid understanding of Australian Consumer Law and the Corporations Act as they relate to retail banking.
- Ability to lead investigations and provide a high standard of written / verbal communication to senior leadership with sound analytical skills and the ability to make decisions, critically assess and determine appropriate action in time pressured environments.
- The ability to drive positive risk culture practices and experience of this in team leadership.
- Excellent understanding of operational risks and control frameworks in retail Banking with experience in investigations into non-compliance with financial sector legislation, specifically root cause analysis.
- Understanding of relevant consumer lending obligations including BCOP and Privacy and AML/CTF legislation with proven knowledge (or proven ability to acquire such knowledge) of legal, regulatory and industry code obligations as they relate to products and services offered by ING.
- Broad retail banking product knowledge (preferable).
- Ability to communicate with business stakeholders in a professional manner, build strong rapport, and assist the business embed compliance culture and practices as part of day-to-day business operations; using exceptional influencing skills and ability to ensure optimal outcomes are achieved whilst managing stakeholder expectations.
- Adaptive ability, with an analytical and pragmatic approach to solutions, and being able to work in a fast-paced environment.
- Discounted ING Health Insurance
- An additional Rest Day to support your wellbeing
- An IMPACT day to volunteer on an approved sustainability activity
-
ING Bank (Australia) Limited Sydney, Australia Full timeWe value your unique voice and perspective, which is why we're counting on you to help us become even better. Join ING Australia's Conduct Compliance and Ethics team as Compliance Manager – Investigation and Breaches and build an exceptional experience for yourself while making a ...
-
Allianz Australia Sydney, AustraliaFully utilise your expertise · - Leading global insurance organisation · At Allianz, we care for all the things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new skills and opening up exciting possibilities. For your curiosit ...
-
Quality Assurance Analyst
6 days ago
Oxygen Recruitment & HR Sydney, AustraliaUp to $110k + super + benefits. Consumer lending · - Hybrid working model. Award winning office space · - Ideal role for credit focused QA specialist · **The Employer** · This international consumer finance organisation is in an exciting phase of growth and innovation. With a div ...
-
Incident Response Consultant
6 days ago
Mandiant Sydney, AustraliaCompany Description · Since 2004, Mandiant has been a trusted partner to security-conscious organizations. Effective security is based on the right combination of expertise, intelligence, and adaptive technology, and the Mandiant Advantage SaaS platform scales decades of frontlin ...
-
Client Services Representative
1 week ago
AIA Sydney, AustraliaReceive inbound calls and/or make outbound update calls to Group Claims clients · and members within the agreed turnaround times and in accordance with our · business operating protocols, and in doing so provide a quality customer · experience to our clients. · - Providing expert ...
-
Processing Support Officer
1 day ago
Osborne Richardson Australia Sydney, Australia**Salary**: · TBA · **Location**: · NSW - Sydney · **Ref**: · BE/O440 · **Description**: · Government recruitment specialist Osborne Richardson, are proud to bring exciting roles to market and this amazing position is no exception. · This role offers great flexibility with majori ...
-
Complaint & Customer Resolution Manager
1 day ago
Chubb Sydney, Australia**Your Role** · You will lead our Australia & New Zealand complaints team and ensure the efficient and effective operation of the Complaint & Customer Resolution (CCR) Service in resolving customers complaints and disputes in compliance with Chubb's internal framework and regulat ...
-
Asset Protection Risk Manager
5 days ago
The Star Entertainment Group Sydney, Australia**Internal Opportunity** · **About us** · **About the role** · As the Asset Protection Risk Manager, you will report directly to the General Manager Asset Protection & Operational Resilience and be responsible for managing and overseeing the risk and compliance requirements for T ...
-
Complaints & Disputes Administrator
1 day ago
Chubb INA Holdings Inc. Sydney, AustraliaChubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse gr ...
-
Graduate Complaints
3 days ago
Chubb INA Holdings Inc. Sydney, AustraliaChubb is the world's largest publicly traded property and casualty insurer. With operations in 54 countries and territories, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance ...
-
Information Security Analyst
1 week ago
Technology People Australia Sydney, AustraliaOur client seeks an experienced Information Security Analyst to be responsible for the planning, implementation, upgrading and monitoring of all security protocols to protect the networks and data across the business. · You will monitor the networks for security breaches and mana ...
-
Asset Protection Risk Manager
1 week ago
The Star Entertainment Group Sydney, Australia**About the role** · As the Asset Protection Risk Manager, you will report directly to the General Manager Asset Protection & Operational Resilience and be responsible for managing and overseeing the risk and compliance requirements for The Star Sydney's Asset Protection Departme ...
-
Learning and Development Specialist
6 days ago
NSW Government -Independent Commission Against Corruption Sydney, Australia**_NSW Independent Commission Against Corruption_** · **_ Learning and Development Specialist [Investigations] (ICAC 24/009)_** · **Let's talk about the opportunity** · The Learning and Development Specialist is a new position that will have impact throughout the Investigation Di ...
-
Compliance Officer, Wealth Management
6 days ago
Morgan Stanley Sydney, AustraliaCompliance Officer, Wealth Management · Job Number: · 3233815 · POSTING DATE: Mar 16, 2023 · PRIMARY LOCATION: Non-Japan Asia-Australia-New South Wales-Sydney · EDUCATION LEVEL: Refer to Position Description · JOB: Compliance · EMPLOYMENT TYPE: Full Time · JOB LEVEL: Director · D ...
-
General Manager Cyber Security
1 day ago
IOOF Holdings Sydney, Australia**Date**:12 Jul 2023**Location**:Sydney, NSW, AU, 2000 · - Brisbane, QLD, AU, 4000 · - Melbourne, VIC, AU, 3000 · - Adelaide, SA, AU, 5000 · - Perth, WA, AU, 6000 · - Hobart, TAS, AU, 7000**Employment Type**:Permanent Full Time- Location agnostic · - Newly created role to support ...
-
Palo Alto Networks Sydney, AustraliaCompany Description · At Palo Alto Networks everything starts and ends with our mission: · Being the cybersecurity partner of choice, protecting our digital way of life. · We have the vision of a world where each day is safer and more secure than the one before. These aren't easy ...
-
Privacy Advisor
1 week ago
AMP Sydney, AustraliaIf you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. · For us, these are exciting times. There's a real potential for big thinkers to help us redefin ...
-
Privacy Advisor
1 week ago
AMP Sydney, AustraliaPrivacy Advisor · If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. · For us, these are exciting times. There's a real potential for big thinkers ...
-
Consultant Complaints, Systemic Issues
1 week ago
IOOF Holdings Sydney, Australia**Date**:15-Mar-2023**Location**:Sydney, NSW, AU, 2000 · - Hobart, TAS, AU, 7000 · - Perth, WA, AU, 6000 · - Melbourne, VIC, AU, 3000 · - Brisbane, QLD, AU, 4000 · - Adelaide, SA, AU, 5000**Employment Type**:Permanent Full Time- · **Exciting Career Opportunity to join an ASX Top ...
-
Training and Development Coordinator
6 days ago
NSW Government -Independent Commission Against Corruption Sydney, Australia**_NSW Independent Commission Against Corruption_** · **_ Training and Development Coordinator [Investigations] (ICAC 23/028)_** · **Let's talk about the opportunity** · The Training and Development Coordinator is a new position that will have impact throughout the Investigation ...
Compliance Manager – Investigation and Breaches - Sydney, Australia - ING Bank N.V.
Description
We value your unique voice and perspective, which is why we're counting on you to help us become even better. Join ING Australia's Conduct Compliance and Ethics team as Compliance Manager – Investigation and Breachesand build an exceptional experience for yourself while making a difference in our customers' lives. You'll have the opportunity to shape the way they bank and empower them to stay ahead in both life and business.
Conduct Compliance & Ethics' (CCE) purpose is to manage risks arising from Unfair Customer Treatment, Conflicts of Interest, Market Conduct, Anti-Competitive Conduct, and Organisational Conduct and to help ING manage risks arising from our norms, attitudes and behaviours related to risk awareness, risk-taking and risk management. The role of Compliance Manager – CCE is instrumental in further enhancing and embedding the compliance risk management culture within ING.
In this role, you will provide SME advice, challenge, support, and/or undertake investigations and assessments, of potential breaches and serious complaints.
You will also support Compliance in pro-actively developing, managing, and maintaining a best practice compliance framework, and enhancing systems and processes to ensure that ING is compliant by desire and design.
To be successful you will have demonstrated capacity to investigate potential breaches of ASIC regulated legislation, interpret and assess compliance with applicable obligations; and prepare written assessments and recommendations to senior stakeholders regarding potential breaches, control gaps, and remediation action.
Ready to make an impact?
What you'll do
What we're looking for
What's in it for you?
About Us
At ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.
When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.
We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.
We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.
Sound like the kind of place you'd feel at home? We'd love to hear from you.
(One last thing, ING operates a direct talent sourcing model. So no agency introductions, please.)
Need more?
Contact Skye Griffiths on
Still in two minds?
At ING, we know that diversity drives innovation. Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application. Don't miss out on the opportunity to bring your unique perspective to our team - submit your application today
Applications close Wednesday 8th May 2024
#J-18808-Ljbffr
 Limited&v=024){kind=logo}
Compliance Manager – Investigation and Breaches professionals in Sydney
-
Ashlynn Harvet
Marketing/Office Assistant | PA | Receptionist