Field Resources Coordinator - Brisbane, Australia - Cubic Corporation

Cubic Corporation

Verified Company

Brisbane, Australia

2 days ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Business Unit:
Cubic Transportation Systems

Company Details:

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today.

We're the leading integrator of payment and information technology and services for intelligent travel solutions worldwide, and the leading provider of realistic combat training systems, secure communications and networking and highly specialized support services for military and security forces of the U.S.

and allied nations.

If you have an entrepreneurial spirit and thrive in an innovative environment, we want to talk to you about your next role at Cubic We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect.

We invite you to explore opportunities with Cubic.

Job Details:

Job Summary:

This position is responsible for programming, picking and packing of complex installation kits for field technicians and other resources for optimum efficiency in responding to field requests and to contribute to the achievement for contractual KPI/SLA targets being achieved.

Essential Job Duties and Responsibilities:

Work closely with the Installation team to ensure efficient coordination and dispatch of Installation kits into the field
Ensure all devices are loaded with the appropriate firmware or software updates as required
Recording of serial numbers into service database
Asset tagging and recording
Escalate to the Team Leader situations of significance in a timely manner, effectively liaise and engage in productive work relationships with other team members, supervisor, internal and external stakeholders
Ensure accuracy of data captured for fault management, preventative maintenance and reporting
Work as a team member supporting the Installations team to ensure customer satisfaction

General Duties and Responsibilities:

Comply with Cubic's Quality Management System
Comply with Cubic Occupational Health, Safety and Environment policies and procedures
Comply with security in accordance with established policies and procedures of the organization
Comply with Cubic Human Resources Procedures
Other duties as requested

Minimum Job Requirements:
Skills/Experience/Knowledge

Essential:

Interpersonal skills, such as telephone skills, communication skills and active listening
Typing skills to ensure quick and accurate entry of data
Technical awareness with the ability to complete software uploading to required devices.
Physically fitness
Excellent service skills and well developed communication skills

Desirable:

Comprehensive computer and operating system knowledge and proficiency using Microsoft Office suite

Personal Qualities

Excellent communication skills, both oral and written
The ability to effectively liaise with all levels of internal and external stakeholders
Excellent time management skills with the ability to multitask
Selfmotivated with the ability to work in a fast moving environment
High level of proficiency in written and verbal communication
Ability to stay focused and calm under pressure
Professional appearance, attitude and conduct
Professional and positive cando attitude
Highly developed customer service skills evidenced in representing the organization through courteous and professional dealings with all stakeholders
Ability to adapt to changes quickly in a services management environment

Condition of Employment:
Successful outcome of a National Police Check

The description provided above is not intended to be an exhaustive list of all job duties, responsibilities and requirements. Duties, responsibilities and requirements may change over time and according to business need._

Worker Type:
Employee