Jobs
>
Melbourne

    Insurance Claims Coordinator - Melbourne, Australia - Hostplus

    Hostplus
    Hostplus Melbourne, Australia

    6 days ago

    Default job background
    Description

    How will you make an impact?

    Are you passionate about making a positive impact on our members' dignified retirement?

    Make a meaningful difference in our members' retirement journey by spearheading a seamless and empathetic claims process, with a special emphasis on handling death claims with care and compassion.

    The opportunity:

    Join our dynamic Insurance Claims team in Melbourne and become an integral part of our mission to deliver exceptional service to Hostplus members and claimants. As an Insurance Claims Coordinator, you will have the opportunity to manage end-to-end claims processes, maintain strong relationships with stakeholders, and drive continuous improvement in service excellence. You will also contribute to the efficiency and effectiveness of our claims operations, helping to reduce complaints and enhance overall performance.

    About you:

    • You bring significant experience in claims administration and case management, with a specific focus on handling death claims
    • Your proactive approach ensures strong relationships are built and maintained with stakeholders, fostering an environment of trust and collaboration
    • With a comprehensive understanding of superannuation and life insurance products, you navigate complex situations with confidence and expertise
    • Your adept negotiation and problem-solving skills enable you to effectively manage escalated situations, ensuring resolutions are reached promptly and professionally
    • Exceptional communication skills, both written and verbal, allow you to articulate complex information clearly and concisely, fostering understanding and trust with claimants
    • You have a proven track record of contributing to operational efficiency and effectiveness, consistently meeting and exceeding performance targets
    • Your ability to manage declined claims and complaints demonstrates your commitment to providing a positive claim experience and driving continuous improvement
    • Committed to personal and professional development, you actively seek opportunities to enhance your skills and knowledge, staying abreast of industry trends and best practices.

    What can we offer you?

    Our employees are passionate about what we do and are proud to be part of an organisation which helps everyday Australians achieve a brighter future. We value diversity of thought and have an open and flexible workplace. Some industry leading benefits we offer include:

    • Hybrid and flexible work environment
    • 15% superannuation
    • Additional paid leave over Christmas and New Year
    • Additional 5 days paid "flex leave", so that you can take time out when you need it
    • 18 weeks paid parental leave
    • 3 days community service leave
    • 4 weeks paid gender affirmation leave
    • Access to long service leave at 5 years
    • Access to subsidised financial advice
    • Dedicated per person development budget to support your growth

    Just to name a few

    About us

    At Hostplus, we passionately provide our over 1.7 million members with the best possible service; constantly looking for new ways to deliver better value while helping members get the most out of their super. We are inspired to help our members achieve greater security for their future and ensure they retire with dignity.

    Your role at Hostplus will make a difference, whether you're in marketing, financial advice, operations or any of our other divisions - you'll be contributing to ensuring our members retire with the best possible outcomes, and what better feeling is there than knowing your role helps someone to retire with dignity and security?

    Our commitment to diversity and inclusion

    We are passionate about creating an inclusive workplace that promotes and values diversity. We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our members, and the communities we operate in.

    We welcome and encourage applications from people of all backgrounds, ages, religions, including Aboriginal and Torres Strait Islander Peoples, LGBTIQ+ people, those with a disability, neurodiverse individuals, women, and people with a cultural or linguistically diverse background. If a reasonable adjustment is required to assist you during the recruitment process, please reach out to us via email at

    How do I apply?

    If you are interested in this opportunity, please follow the prompts to make an application.

    We have an important duty to our members, all appointments are made subject to a satisfactory National Police, Bankruptcy and Insolvency Check.

  • Hostplus

    Insurance Claims Coordinator

    1 week ago

    Hostplus Melbourne, Australia

    Insurance Claims Coordinator (6 Month Contract) · **How will you make an impact?** · Are you passionate about making a positive impact on our members' dignified retirement? · Make a meaningful difference in our members' retirement journey by spearheading a seamless and empathetic ...

  • Hostplus

    Insurance Claims Coordinator

    1 week ago

    Hostplus Melbourne, Australia

    Apply · **Job no**: 34833 · **Category**: Insurance Operations, Claims · **How will you make an impact?** · Are you passionate about making a positive impact on our members' dignified retirement? · Make a meaningful difference in our members' retirement journey by spearheading a ...

  • Mayday Recruitment

    Property Claims Coordinator

    4 days ago

    Mayday Recruitment Melbourne, Australia

    MAYDAY Recruitment is excited to be recruiting for Claims Coordinators with experience in customer service to join a well established and continuously growing organisation. · **What's in it for you?** · - Rate: $32.73p/hour + Super · - South Melbourne location · - Full time in th ...

  • AGAPI Care Inc

    Ndis Claims Coordinator

    1 week ago

    AGAPI Care Inc Preston, Australia

    **NDIS Claims Coordinator (12 Months Maternity Leave)** · **About us**: · - AGAPI Care Inc._ is a not-for-profit organisation committed to delivering tailored supports and services to vulnerable Victorians, to meet identified needs and goals. · **About the role**: · An opportunit ...

  • Bay Building

    Claims Coordinator

    2 days ago

    Bay Building Bentleigh East, Australia

    Opportunity for mid level customer service professional · - Permanent Full Time - Free Parking, Hybrid working · - Work Locations - Melbourne | Brisbane| Sydney| Adelaide · **About Us** · Bay Building Services is a market leader when it comes to insurance building in Australia. O ...

  • Gallagher

    New Claims Coordinator

    6 days ago

    Gallagher Melbourne, Australia

    Overview · Gallagher Bassett's Eligibility branch specialises in making quality decisions relating to determining liability of newly-lodged worker's compensation claims within designated timeframes. The New Claims Coordinator role supports the eligibility function ensuring all ne ...

  • Gallagher Bassett

    New Claims Coordinator

    6 days ago

    Gallagher Bassett Melbourne, Australia Full time

    Introduction · Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our orga ...

  • Hostplus Pty

    Insurance Claims Coordinator

    1 week ago

    Hostplus Pty Melbourne, Australia

    How will you make an impact? · Are you passionate about making a positive impact on our members' dignified retirement? · Make a meaningful difference in our members' retirement journey by spearheading a seamless and empathetic claims process, with a special emphasis on handling d ...

  • SDA Saputo Dairy Australia

    Customer Claims Coordinator

    1 week ago

    SDA Saputo Dairy Australia Southbank, Australia Full time

    At Saputo, our best comes from our people. We're a talented and caring team with a longstanding history of excellence. Since our first days delivering cheese on a bicycle, we've grown into a leading global dairy processor by staying true to the culture that defines us. Each of ou ...

  • Veritas Recruitment Pty Ltd

    Claims and And After Sales Coordinator

    6 days ago

    Veritas Recruitment Pty Ltd Clayton South, Australia

    **Work Type**: · - Permanent - Full Time**Work Mode**: · - Hybrid**Industry**: · - Sales**Location**: · - Clayton South - Victoria**Salary**: · $75, $78,000.00 Yearly · **Reference**: · - BH-26013Our client; an Australian owned and run leading supplier to their particular Austral ...

  • DXC Technology

    Mental Health Specialist

    1 week ago

    DXC Technology Melbourne, Australia

    **Essential Job Functions** · - Analyzes highly complex insurance and matured endowment claims to ensure compliance with organizational and government guidelines. · - Ensures the completeness and accuracy of the claims and identifies coordination of benefits with other insurers. ...

  • Comcare

    Claims Data and Reporting Officer

    4 days ago

    Comcare Melbourne, Australia

    **Overview of the Team and role** · The Claims Client Experience team is responsible for enhancing the experience of Comcare's claims clients including employees, employers and other stakeholders. · The team develops methods to determine claims' stakeholder experiences and identi ...

  • Marsh McLennan

    Lead Coordinator

    2 days ago

    Marsh McLennan Melbourne, Australia

    Lead Coordinator - Insurance Operations · **Company**: · Mercer · **Description**: · The Senior Claims Case Manager is responsible for providing a proactive and timely case management service for a portfolio of clients. This involves dealing with death claims, terminal illness, t ...

  • CEVA Logistics

    Claims Consultant

    2 days ago

    CEVA Logistics Melbourne, Australia

    YOUR ROLE · CEVA specialises in local and interstate motorcycle and car transport to any part of Australia, offered through our 'Car Carrying' service. Whether its car transport for an everyday family car, a prestige luxury vehicle, or a motorcycle, we have the experience and a m ...

  • Comcare

    Assistant Director, Claims Data and Reporting

    2 days ago

    Comcare Melbourne, Australia

    **Overview of the Team and role** · The Claims Client Experience Team is responsible for enhancing the experience of Comcare's claims clients including employees, employers and other stakeholders. · The team develops methods to determine claims' stakeholder experiences and identi ...

  • Comcare

    El1 Assistant Director, Ncms Change Lead

    1 week ago

    Comcare Melbourne, Australia

    Comcare wishes to advise that an up-to-date COVID-19 vaccination record is no longer a condition of employment with our agency. · **Overview of the Team and role** · The Claims Transformation and Capability Team is responsible for delivering transformation and change, systems, an ...

  • Opal.

    Administration & Claims Officer

    4 days ago

    Opal. Melbourne, Australia

    **Discover Opal....** · As part of the Nippon Paper Group, Opal is one of Australasia's leading packaging and paper companies. · We manufacture goods that you see, touch and use every day and our customer base includes some of the biggest names in FMCG, Retail and Fresh Produce. ...

  • Chandler Macleod

    Claims Specialist

    3 days ago

    Chandler Macleod Melbourne, Australia

    This role will report to the · **Manager, Claims Support Services** who is responsible for assisting the Senior Manager - Insurance Services, in the overall management of the insurance and claims function of the Fund. Working as a member of the team, this role is responsible for ...

  • Denovo Recruitment

    Repair Coordinator

    10 hours ago

    Denovo Recruitment Melbourne, Australia

    **Repair Coordinator/Case Manager role with professional Insurance Builder**: · - **Bring your exceptional customer service and technical coordination to a role that will challenge AND reward you**: · - **Coordinate repair projects across Australia to get homeowners back on their ...

  • Ignite Specialist Recruitment Services

    Whs Manager

    5 days ago

    Ignite Specialist Recruitment Services Melbourne, Australia

    Contract Type · Temporary · Reference · BH-369755 · Industry · Health & Safety · Salary · Negotiable · **WHS Manager - Professional Services Firm** · The role of the National Workplace Health and Safety Manager is to support and assist with the development and implementation of t ...