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    Manager, Data Engagement - Melbourne, Australia - SMC Executive

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    Full time
    Description
    Market Leading Higher Education Institution Team Leadership Role with Deep Customer Engagement Build 1st Class Reporting Capability, Drive Performance & Efficiencies

    Our client is a leading international university with a tradition of excellence in teaching and research, and is consistently ranked among the leading universities in the world.

    The Institution has a central services function which comprises 1,600 professional staff providing client centric and innovative services to the University via a shared service model.

    The Manager, Data Engagement & Reporting is a key senior role within the Operational Performance team that delivers decision support across the stakeholder group. It is responsible for strategically planning and executing the delivery of high quality data, reporting and analytical services to key University decision makers.

    It includes:

    • Working & collaborating with senior stakeholders to define and plan their data and information requirements, and to assist in creating organisation wide reporting and decision making rhythms that meet strategic and operational objectives;
    • Managing the subsequent delivery of data and reporting outcomes to support these agreed requirements;
    • Driving team performance whilst building business acumen and data expertise, cross skilling and knowledge transfer across the team;
    • Influencing the sequencing, content and delivery approach of the various data delivery projects being undertaken by the University and its partners;
    • Managing the organisation's data engagement function with the aim of increasing the uptake of centralised data, increasing the level of data literacy amongst the stakeholder groups and driving standardisation of metrics and reporting.

    Operating under broad direction and within a complex landscape, the role will require an experienced and highly motivated individual who displays strong leadership, initiative, communication and engagement skills.

    Please note this is not a technical role, whilst it requires a strong understanding of SQL/Business Intelligence/visualisation tools, it is more about engagement, managing, coaching and customer service delivery.

    For further information and confidential discussion please contact Tim Carmichael at SMC Executive on , otherwise to apply please click on the link below.



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