Quality and Education Coordinator - Unley, Australia - Life Care

Life Care

Verified Company

Unley, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Quality and Education Coordinator

Location:
Unley

About Us:

Life Care is an established provider in the Aged Care Market, focussed on the provision services across Adelaide in Home Care and Health & Wellbeing.

At Life Care we develop relationships of care for all our clients so they can live life to the fullest.

About the Role:

The Quality and Education Coordinator plays a pivotal role in maintaining and enhancing aged care quality standards within our organisation.

This position oversees the quality and education program, ensuring compliance and fostering a culture of continuous improvement.

Key Responsibilities:

- **Quality Management Systems**:

Develops and reports on the internal monitoring and auditing to validate the system
Develop and review audit templates in line with internal procedures
Complete quality audits and support services to complete allocated monitoring in line with scheduling.
Monitors conformance with Compliance and Improvement Action plans
Identifies opportunities for improvement in systems
Implements corrective action to improve processes to deliver care and support consumers and staff to live every day.

- **Learning and Development Coordination**:

Develop and maintain the training matrix
Assist in ensuring L&D initiatives are delivered within the appropriate timeframes
Manage time and priorities effectively to maintain all organisational services standards.
Lead the implementation of the Learning and Development program and maintenance of the Learning and Development calendar
Assist with the development, facilitation/delivery and administration of training programs, corresponding records and material
Coordinate all statutory, planned and adhoc training requests
Implementation of Life Care Career Development Program
Review and liaise with external training providers as required
Ensure all learning and development programs are sourced, developed and implemented per Life Care's vision and values.

- **Learning Reporting and Governance**:

Manage staff training and records files
Manage statutory training requirements through regular reporting and scheduling of training to meet legislative requirements
Following up on online Mandatory Training as required, which includes:
Identifying incomplete mandatory training
Providing sites with a report and following up until complete
Establishing systems to record and produce regular reports on learning and development, including attendance and feedback

- **Enhancing Consumer Experience**:

Implements Quality Management System changes to realise systematic change that positively affects staff and consumers by employing innovation and technology
Facilitates consumerdriven outcomes using the plandocheckact process
Progresses systems to assist consumers in being actively involved in decisionmaking around their care and services
Actively participates in a feedback culture that is responsive to consumer experience
Contributes to building systems and processes that grow with consumer engagement

About You:

Cert IV in Training & Assessment (desired)
Internal Auditor training experience (desired)
National Police Clearance (or willingness to obtain)
Understanding of Aged Care Quality Standards and ISO 9001:201
Experience in quality, education, risk, and governance systems

If you're passionate about ensuring high-quality care and facilitating continuous learning and development, we'd love to hear from you.

To apply:

Please ensure you provide a cover letter and an updated CV.