- Previous Complaints Experience. (eg. Telco, Energy, Government.
- Resilience and Efficiency.
- Government complaints experience a bonus.(Local, State, Federal)c
- Outgoing, communications, ability to work with multiple stakeholders.
- Resilience and Efficiency.
- Government complaints experience a bonus.(Local, State, Federal)
- Manage complaints and incidents, including assessment, recording, resolution, and referral as necessary.
- Generate high-quality written correspondence tailored to various audiences, including formal responses for the Minister.
- Coordinate correspondence, briefing, and reporting.
- Provide support to the Complaints Team.
- Either apply here or email your current CV quoting the Job ID above to to receive a detailed position description and advice on preparing your cover letter (essential).
- Submit your application, including an appropriate cover letter, before the application deadline listed above.
- Arrange to attend an initial virtual or in person info session with me.
- Dedicated consultant helping you maximise your career journey.
- Exclusive discounts across a range of retail and health businesses.
- Weekly pay and Salary Sacrificing options.
- Newsletters, events and tailored job support.
-
APS5 Complaints Officers New Release
1 week ago
Randstad Australia Geelong, Australia FreelanceNew Role Release – previous applicants encourage to apply · If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community. · I have a huge range of roles in t ...
-
Product Owner
21 hours ago
CoreLogic North Geelong, AustraliaAt CoreLogic, we are driven by a single mission—to make the property industry faster, smarter, and more people-centric. CoreLogic is the trusted source for property intelligence, with unmatched precision, depth, breadth, and insights across the entire ecosystem. Our talented team ...
-
Change Analyst
2 days ago
Davidson Recruitment Geelong, AustraliaDavidson are currently working with a Geelong based organisation who are going through a large Salesforce implementation. They are seeking a Change Analyst with experience across IT Change and Organisational Change Management specifically across new ways of working. · Initially o ...
-
Test Analyst
1 week ago
Deakin University Geelong, Australia**Job no**: 549329 · **Work type**: Full-time · **Location**: Geelong - City · **Categories**: Technical · - Based at our Geelong, Waterfront Campus · - Full-time and fixed term for 12months · - HEW 6 $89,012 - $96, % Superannuation · **Why work with us?** · At Deakin you will ha ...
-
Hype Dc Christmas Casuals
1 week ago
Hype DC Geelong, AustraliaHype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. · Here at Hype DC, we are obsess ...
-
Scrum Master
36 minutes ago
Aurec Human Capital Group Geelong, Australia**|SCRUM MASTER | GEELONG LOCATION |** · - **$900 (inc super) per day**: · - **6 month Contract, views of extensions**: · - **Hybrid - 2 days in the office** · Our client is a government organisation who is looking for a scrum master who's primary purpose will be to lead cross-fu ...
-
Scrum Master
35 minutes ago
Aurec Geelong, Australia6 month contract with extensions · - Hybrid working arrangements 2 days in the office · - Head office located in Geelong · **|SCRUM MASTER | GEELONG LOCATION |** · - **$900 (inc super) per day**: · - **6 month Contract, views of extensions**: · - **Hybrid - 2 days in the office** ...
-
Partnerships Coordinator
1 week ago
Deakin University Geelong, Australia**Job no**: 544060 · **Work type**: Full-time · **Location**: Geelong - City · **Categories**: Administration · - Based at our Geelong, Waterfront Campus · - Full-time and continuing · - HEW 7 $94,173 - $103, % Superannuation (pro rata, part time) · **Why **work with us?** · At D ...
-
Laboratory Manager
21 hours ago
Dorevitch Pathology Geelong, AustraliaLaboratory Manager · **Job reference**: #4334**Brand**:Dorevitch Pathology**Location**: 81 Myers Street, Geelong VIC 3220**Work type**: Part Time (Permanent hours per week**Schedule**: Working hours will be Monday to Friday, with participation in a 7 day on call roster**About** · ...
-
Support Analyst
4 days ago
Civica UK Ltd Geelong, Australia**Job Title · - Support Analyst** · **Location · - Geelong, Vic** · **Department - Care** · **Role Type · - 3 Months contract** · **Position Reports to**:Customer Solutions Manager · **Internal Relationships**:All business units · **External Relationships**:Customers, IT Contract ...
-
Medical Receptionist
1 week ago
Integral Diagnostic Group Geelong, Australia**Vacancy No** · - VN11386 · **Status** · - Active · **Employment Type** · - Full Time · **Brand** · - Lake Imaging · **Department** · - Clerical · **Region** · - Geelong · **Site** · - Geelong - Breast Clinic · **Applications Close Date** · **Description** · - Friendly & Support ...
-
Technology Delivery Lead
2 days ago
City of Greater Geelong Geelong, Australia**Technology Delivery Lead**: · **Job no**: 498648 · **Work type**: Permanent Full Time · **Classification**: MSP · **Categories**: Information Technology · **About the role** · We are seeking a dynamic and results-driven Technology Delivery Lead to join our team. In this role, y ...
-
Property Sales Manager
2 days ago
Aveo Grovedale, AustraliaDo you love to build genuine connections, nurture belonging and enhance life? At Aveo, you can do just that and more. · Join us and feel confident to embrace new challenges in our supportive culture. Bring your whole-self to work, grow as you learn new things and be rewarded thro ...
-
Christmas Casuals
1 week ago
Skechers Waurn Ponds, AustraliaEstablished in 1992 Skechers USA, Inc is based in Manhattan Beach, California is an award-winning global leader in the lifestyle footwear industry. With over 150+ Skechers stores across Australia & New Zealand, our lifestyle footwear appeals to trend-savvy men, women and children ...
-
Credit Officer
4 days ago
Veritas Recruitment Pty Ltd Truganina, Australia**Work Type**: · - Permanent - Full Time**Work Mode**: · - Hybrid**Industry**: · - Manufacturing & Production**Location**: · - Truganina - Victoria**Salary**: · $80, $85,000.00 Yearly · **Reference**: · - BH-26010**The Company** · This organisation is a specialist in the building ...
-
P&C Coordinator
2 days ago
Maxlife Care St Leonards, AustraliaGreat team with strong employee experience focus · - Passion for start up life & creating change to give employees a great experience · - Hybrid working from St Leonards & home · Come join our close-knit team as our People & Culture Coordinator. This role will see you coordinate ...
-
Cat Christmas Casuals
1 week ago
CAT Hoppers Crossing, Australia**About the Role**: · Are you ready for an epic Summer adventure with CAT? Get ready to dive work with a global leader in the footwear industry and unleash your passion for fashion Spend your Summer surrounded by the trendiest footwear and coolest styles at CAT Werribee. · As a S ...
-
Hype Dc Christmas Casuals
1 week ago
Hype DC Hoppers Crossing, AustraliaHype DC is Accent Group's premium, limited and exclusive sneaker retailer. With almost 25 years as one of Australia's leading premium sneaker destinations, Hype DC continues to deliver a curated world class assortment of sneakers to our customers. · Here at Hype DC, we are obsess ...
-
Cashier Officer
2 days ago
Mercy Health Werribee, Australia**CASHIER OFFICER** · - Opportunity to work in a dynamic supportive team · - Customer focused role · - Public hospital with a range of employee benefits · **ABOUT THE ROLE**: · - An opportunity exists for a Cashier Officer to join our dynamic Billings & Receivables team, based at ...
-
Finance Analyst
1 week ago
Stryker St Leonards, Australia**Why finance at Stryker?**: · ***: · Are you looking for a profitable and growing company with a great culture and reputation? Stryker is the only company with 40 consecutive years of sales growth and was recently named one of the Best Workplace in the WORLD by Fortune Here, you ...
APS5 Complaints Officers New Release - North Geelong, Australia - Randstad
Description
New Role Release – previous applicants encourage to apply
If you're ready for a challenging and rewarding career in the Federal Government, we encourage you to apply today and be part of a dedicated team making a difference in our community.
I have a huge range of roles in this division. To be considered, please register your interest to the specific job number listed below.
Feature Roles: APS5 Complaints Officers
Job ID: 110798A, 110798P
Location: Regional Victoria – Geelong
Duration: Initial Contracts - 12 months (with extension options)
Salary: $55.24 per hour + 11% Superannuation
Applications Close: Strictly at 2pm on Wednesday 15th May, 2024*
RolesL
APS5 : Complaints Officers (12 new roles)
Job ID: 110798A
APS5 : Ministerial & Parliament Referral Complaints (5 new roles)
Job ID: 110798P
Key Responsibilities
What next? The application process:
A cover letter MUST be provided along with any application to me. Please don't be disappointed if you don't supply a cover letter and your application is rejected.
To be considered for this role, follow these three easy steps:
Important Information:
This is a full-time position, Monday to Friday, 7.5 hours per day with a 30-minute break. Hybrid working arrangements are available.
Only Australian citizens are eligible to apply for this Federal Government role.
The application deadline is strictly 2 pm on Wednesday 15th May, 2024*
Late applications will not be accepted.
Contact Information:
For more information or to discuss these roles further, please contact Kris at and include the specific Job ID: (Job 110798A, 110798P ) in your communication.
Working with Randstad as a Contractor^:
Our Human Forward approach means that you come first.
The advantages to working with Randstad include:
Additional Requirements:
All applicants selected for an interview will be required to provide a reference check before the interview. Successful applicants will also be asked to consent to a National Criminal History Check as part of the onboarding process for this Federal Government Organisation. Each application will be considered on its merits.
REGVIC2410
*Some job boards require me to list the job for longer than my deadline. For this reason please note the Application Close Date above.
^Note that contractors are paid a loading and are not entitled to holiday or sick pay. Please Consider if this type of work is suitable for you.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.