Service Support Officer - Perth, Australia - CanTeen

CanTeen

Verified Company

Perth, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

28th August, 2023:

The Organisation
When life should be full of possibilities, cancer crashes into a young person's world and shatters everything. Established in 1985, Canteen was set up by a group of young cancer patients.

Today Canteen is one of Australia's leading cancer organisations, providing young people access to Allied Health Professionals who deliver a range of services Australia-wide.

To continue our ongoing success, we are looking for dedicated individuals who are ready to make a difference.

Culture & Benefits

Canteen's culture is unique offering talented individuals, an inspiring, rewarding and purposeful work experience with an opportunity to grow your career.

Want to see? Visit our LinkedIn page.

Base Salary + Superannuation + Not-ForProfit Salary Packaging (up to $15,900 of your salary taxfree)
Learning & Development opportunities
Dog friendly Offices.

The Role
The State Support Officer Role involves the coordination and facilitation of administration duties within the state, including, but not limited to;

Area 1:
Office Management

General reception duties, providing excellent customer service as first point of contact to everyone who contacts the state
Assisting state staff with bookings for appointments and travel
Coordinating general post duties, as well as large mail outs to relevant stakeholders, and general correspondence queries
Maintaining office equipment and supplies
Ensuring the office is a welcoming and functional space for Young people and families, volunteers, supporters and staff.

Area 2:
Relationships & Program Support

Engaging with supporters to connect them to the organisation and recognise them
Coordinating state activities and logistics for community fundraising events, including National Bandanna Day and Life Cycle for Canteen
Maintaining uptodate records of referrers to enhance stakeholder relationships
Support the coordination of local programs with Program Officers by overseeing scheduling and booking duties.

Area 3:
Accounts & Finance

Coding and assisting in processing any incoming monies (e.g. donations), invoices and banking duties
Investigating any anomalies of information on the Profit and Loss report in consultation with the State Manager
Supporting the State Manager and broader team in coding and reconciling expenditure to maintain up to date records
Overseeing the budget relates to office based expenditure.

Essential Criteria

At least 2 year's proven experience in a similar position
Proficient in computer skills (MS Office)
Project support and planning experience
Basic knowledge of account and bookkeeping tasks.

Desirable Criteria

Excellent customer service skills
Strong organisational and time management skills
Excellent communication and interpersonal skills
High level of integrity and honesty.

Nature of Work

_Location:
_Perth, Western Australia

_Job Type:

_:
- _Permanent, Part-Time

_Remuneration:
_$60,000 - $62,000 + Salary Packaging + Superannuation

_Hours of Work:

_:

30_ hours across 4 days (Mon Thurs).
Due to the nature of Canteen's work, you will be required to (very) occasionally work weekends and evenings. Advance notice will be given when this is the case, and Canteen does have a Time off in Lieu policy for taking leave as agreed with the supervising manager.

Employment Expectations

Successfully complete and maintain a current National Police Check and Working with Child Check relevant to the individual's state jurisdiction.
Undergo an extensive screening process prior to appointment to guarantee the safety of all Canteen's stakeholders.
Provide at least two direct referees to ensure a successful reference check is completed.
Canteen employees are encouraged to have received the recommended doses of an approved COVID19 vaccine.

Only applicants selected for interview will be contacted. Canteen acknowledges Aboriginal and Torres Strait Islander peoples as Australia's First Peoples and sovereign custodians of this land. We pay our respects to Elders past, present and emerging. Canteen is committed to the safety and wellbeing of children and people of all ages. We welcome all people including those from diverse backgrounds, faiths, sexual orientation and/or gender identities.