Motor Vehicle Assessor - Brisbane, Australia - The Andersen Partnership

Olivia Brown

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Olivia Brown

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Description
Australian owned and operated business

  • Great culture and supportive team
  • Excellent remuneration package + car/car allowance


The Andersen Partnership is looking to speak to experienced motor assessors, panel beaters and spray painters with a repairs and maintenance background to work for a leading Australian Motor Assessing organisation.


About the Role

Reporting to the Operations Manager, you will coordinate and undertake the delivery of assessment services on road and desktop on behalf of a range of clients in line with the company's customer service standards.


Key responsibilities

  • Undertake the allocated assessment taking into account the type of accident, quoted repair and legislative requirements.
  • Negotiate and communicate outcomes to vehicle owner/driver, our client and internal staff.
  • Monitor and report on a managed repair process for large heavy motor vehicle or machinery losses.
  • Prepare and submit total loss and written off vehicle reports in accordance our compliance requirements.
  • Manage relationships with repairers to ensure quoted repair costs are fair and reasonable and meet the required standards.
  • Maintain regular communication with the business Director on technical or customer service issues

You will have

  • An automotive trade qualification in panel beating or spray painting.
  • Experience in motor vehicle assessing, quoting or claims management with an emphasis on technical expertise (highly desired)
  • Thorough knowledge of the insurance legislation as it applies to Motor Loss Assessing
  • Proven ability to communicate and negotiate with clients and customers at all levels
  • Proficient in selfmanagement and prioritising of time working autonomously to reach required outcomes
  • Intermediate computer and keyboard skills with attention to detail and the ability to prepare wellwritten reports

Benefits and culture
Join a close-knit team and help maintain a culture of positive thinking, high achievers. In return you will be rewarded with a competitive salary package, flexible working arrangements, growth opportunities and regular events.

SCR-nathan-anning

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