Field Technical Manager - Sunshine, Australia - AGCO
Description
Field Technical Manager (South Australia)
Who We Are Looking For:
Aftersales position providing in-field support to the dealer network regarding technical issues and customer service. To be based in South Australia.
What You Will Do:
- Develop after sales service offered by dealer network to achieve customer satisfaction for all AGCO Australia distributed products.
- Mediate and liaise between dealers and AGCO to resolve field service issues.
- Monitor policy claims and perform audits on warranty parts as required.
- Attend train the trainer courses on all AGCO products
- Organise & conduct/assist dealer training
- Product, Technical, Installations, & AGCO Systems
- Organise and conduct structured Dealer visits, main focus on Aftersales Departments
- Maintain all staff records of respective Dealers, conduct details, training requirements for each
- Provide first level support to the dealer network regarding technical issues and concerns.
- Reconcile Dealer Tech Connect Incidents weekly
What You Will Bring:
- Tertiary study in Agricultural or Engineering is preferred
- Technical, problemsolving mindset
- Appreciation/understanding of the Australian agricultural industry
A Plus If You Have:
- Minimum Level of Education Required for position : Associate's/Technical Degree, Trade Certificate
Who You Are:
- Aligning Performance for Success
- Building Customer Relationships
- Building Partnerships
- Coaching
- Continuous Improvement
- Creating a Culture of Trust
- Customer Focus
- Delegation and Empowerment
- Driving for Results
- Influencing
- Inspiring Others
- Monitoring Information
- Selecting Talent
What We Offer You:
The opportunity to join a true global company
AGCO employees work flexibly from the office, home, or a hybrid of both
Work with a market leading product range
Solid professional development opportunities through AGCO University
AGCO is a global leader in the design, manufacture and distribution of agricultural engineering with a portfolio of exciting international brands which deliver solutions to farmers in 140 countries through a full line offer from tractors and combine harvesters to protein production systems and smart farming software solutions - to an environment where the future is happening now.
**Join us as we bring agriculture into the future. Experience our global diversity and enterprising spirit while helping us create innovative technology that helps feed the world's nearly 8 billion people.
More jobs from AGCO
-
Manager, Business Administration, Business
Sunshine, Australia - 3 weeks ago
-
Account Manager, Anz
Crestmead, Australia - 2 weeks ago
-
Business Credit
City of Brimbank, Australia - 1 week ago
-
Inventory Controller
Sunshine West, Australia - 2 weeks ago
-
Store Person
Sunshine, Australia - 1 week ago
-
Field Sales Specialist
Sunshine, Australia - 4 days ago