- Developing and managing customer service schedules, including service planning, confirmation and short notice placements and cancellations
- Preparing and transmitting schedules for customer services to Community Support Professionals
- Arranging replacement staff to cover planned or unplanned absences and shift changes
- Providing coaching, supervision, support and direction to Community Support Professionals to ensure quality service is provided to people they support
- Monitoring the implementation of individualised plans for customers
- Verifying allocation of Community Support Professionals against customer service schedules to ensure timesheet data is processed in a timely manner
- Maintaining and updating data in company information systems
- Meeting the specified standards for the delivery of quality in-home care and support services
- Caring, compassionate & friendly
- Demonstrated high level verbal and written communication skills, including familiarity with, and confidence in using, the Microsoft Suite
-
Clinical Care Coordinator
5 days ago
Royal Freemasons Garbutt, AustraliaGreat teams of dedicated staff to work with, supportive manager · Leading non-for-profit Aged Care Provider · Further learning and career development opportunities Week 1 - Monday & Tuesday 22:00 - 7:15 Week 2 - Tuesday 22:00 - 7:15 · About you: · At least 2 years solid aged ...
-
Repair Coordinator/Administrator
1 day ago
Campbell Construction Co Townsville, AustraliaAbout us: · Campbell Construction Co is a multi-faceted building company specialising in new home design and construction, renovations, and insurance repair works. With over 130 employees across 8 offices, we service areas including Darwin, Queensland and Northern NSW. · Over the ...
-
Registered Nurse Aged Care
2 days ago
Zonda People Townsville, Australia Full timeSponsorship, competitive salary + salary packaging, flexible workplace, flexible shifts and flexible hours. · Work for a facility that wants to hear your visions, judgement, and feel your passion. · Take pleasure in an established team being a hop step and a jump from Magnetic Is ...
-
Service Supervisor
7 hours ago
People2people Townsville, AustraliaAbout Us · Global Facilities Maintenance has been delivering comprehensive Programmed Maintenance and Reactive Service Solutions to large commercial food, beverage, and industrial equipment for customers across Australia for 30 years. · We provide food and beverage equipment inst ...
-
Human Resources Officer
10 hours ago
selectability Townsville, Australia Full timeAbout us · selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland. · We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, care ...
-
Case Manager
10 hours ago
selectability Townsville, Australia Full time, Part time, Casual/HolidayAbout us · selectability is a not-for-profit charity dedicated to improving the lives of regional Queenslanders. We believe that everyone has a right to high-quality support at every stage of their life and are committed to providing exceptional services to communities across our ...
-
Curriculum Adviser
1 day ago
CatholicCare Central Queensland Townsville, AustraliaPosition: Curriculum Adviser · Salary Range: $143,269 - $161,250 per annum depending on experience · Tenure: Full Time, Permanent · Commencing Date: July 2024 · Closing Date: Friday, 10 May 2024 · Townsville Catholic Education supports a diverse region extending from Townsville t ...
-
Autism Connect Early
1 day ago
Imagineelc Townsville, AustraliaAutism Connect Early (ACE) Programme Lead Teacher · Imagine Childcare and Kindergarten West End · Teaching - Early Childhood (Education & Training) · The ACE Programme is seeking a passionate and motivated early childhood educator to join our transdisciplinary team of early chi ...
-
Senior Team Leader
3 hours ago
The State of Queensland Townsville, AustraliaChildren, Youth Justice and Multicultural Affairs (Organisation site ) · Child and Family; Region - North Queensland; Service Delivery - Child and Family; Townsville · The role of Placement Services is to improve outcomes for children in out of home care through placement planni ...
-
Roster Clerk
10 hours ago
Carinity Townsville, Australia Full timePermanent Full Time Role available · Join a progressive & supportive Not-for-Profit organisation · Are you passionate about providing care for the elderly? We want you · Carinity - Fairfield Grange have an exciting opportunity for an enthusiastic Roster Clerk to join the team. · ...
-
Floor Coordinator – Perioperative Services
4 days ago
Mater Townsville, Australia Full timeMater Private Hospital Townsville has an exciting opportunity for a Floor Coordinator in our Perioperative Services unit. We have multiple opportunities available for this role in both our Pimlico and Hyde Park Facilities. Hyde Park operates 4 theatres, Pimlico being the larger s ...
-
Speech Pathologist
6 days ago
Plena Healthcare Townsville, Australia Part timeWho we are: Plena Healthcare is a national allied health provider to the Aged Care, Community and Disability industry, with over 20 years' experience. · Our physiotherapists, occupational therapists, podiatrists, speech pathologists and dietitians are passionate about the care th ...
-
Administration Officer
10 hours ago
Carinity Townsville, Australia Full timePermanent full time role available · Are you passionate about providing care for the elderly? · Join a progressive & supportive Not-for-Profit organisation · Carinity - Fairfield Grange has an opportunity for an enthusiastic Administration Officer to join the team. · Who is Car ...
-
Registered Nurse
5 days ago
Arcare Aged Care Townsville, Australia Part time, Casual/HolidayGraduate and Experienced Registered Nurses - Arcare North Shore · Minimum salary range $41.77 to $54.26 per hour (plus casual loading for casual shifts) · Graduate Registered Nurses Required for Permanent Part-Time Shifts · Experienced Registered Nurses required for Casual Shifts ...
-
Administration Officer
6 hours ago
selectability Townsville, Australia Full timeselectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland. · We provide and coordinate NDIS supports, Child Safety supports, offer clinical services and deliver government funded mental wel ...
-
Health Safety and Well Being Manager
2 days ago
Team Global Express Townsville, Australia Full timeAbout Team Global Express · Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We're not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, So ...
-
Floor Coordinator
3 days ago
Mater Misericordiae Ltd Townsville City, Australia PermanentAbout the role · Mater Private Hospital Townsville has an exciting opportunity for a Floor Coordinator in our Perioperative Services unit. · Within this full-time permanent role, the successful candidate will work as part of the senior staff team to meet the departmental objecti ...
-
Service Supervisor
10 hours ago
people2people Townsville, AustraliaAbout Us · Global Facilities Maintenance has been delivering comprehensive Programmed Maintenance and Reactive Service Solutions to large commercial food, beverage, and industrial equipment for customers across Australia for 30 years. · We provide food and beverage equipment ins ...
-
Regional Manager
10 hours ago
selectability Townsville, Australia Full timeAbout us · selectability is a not-for-profit charity committed to improving mental wellbeing and contributing to suicide prevention across regional Queensland. · We provide and coordinate NDIS supports, offer clinical services and deliver government funded mental wellbeing, care ...
-
Associate Account Manager
1 day ago
Datacom Townsville, Australia Full timeOur Why · Datacom works with organisations and communities across Australia and New Zealand to make a difference in people's lives and help organisations use the power of tech to innovate and grow. · Where will my career begin? · We have an exciting role supporting our wider Pr ...
Aged Care Coordinator - Townsville, Australia - Just Better Care
Description
About us:
Across Australia Just Better Care provides in-home aged care and disability support services, supporting people to live independently. For over 15 years, we have been supporting older people, and people living with disability, to live independently in their own homes and stay connected to their local community.
Our friendly, compassionate and experienced team makes this possible.
The Role:
Coordinators are office based staff who perform an integral role in ensuring services are delivered to customer. This role is a permanent full-time position, 5 days a week position. The coordinator is responsible for coordinating the delivery of services using a team of Community Support Professionals.
The role involves liaising with package or case mangers and customers to ensure services are provided in accordance with the customers assessed needs and support professional's availability. The overall responsibility is to provide quality operational services, while maintaining efficiency and cost effectiveness and meeting compliance and procedural requirements.
Duties and responsibilities may include:
About you:
