- Previous experience working in a fast-paced customer facing environment
- Proven leadership experience as you'll need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements
- To maintain excellent service standards, keeping the checkout area clean and safe for our team and customers
- To drive a one team culture which puts our team members health, safety and wellbeing first
- To be customer obsessed and continually seek to better understand our diverse customers to ensure we're always provide an outstanding shopping experience
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Customer Service Manager - Werribee, Australia - coles
Description
From small everyday moments to larger-scale changes unique to a business like ours, as a Retail Leader, you'll really see the difference your work makes every day. Whether you're in a distribution centre, a bakery, in-store or on the road, you're an important part of an Aussie icon at the heart of the nation.
About the role
Get excited ... we're opening a NEW Coles store and we're looking for experienced retail managers to join us in taking on the responsibility of running our departments.
Reporting to the Store Manager, you'll have full accountability for the day-to-day running of the service department and front of store operations. With responsibility for our checkouts and customer service desk, you'll take pride in contributing to a store which is exceptionally presented, welcoming and engaging for our customers, team members and local community.
