Service Manager - Melbourne, Australia - mexec careers

mexec careers

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Life Sciences

IT Savvy
Melbourne

Our Client
Our client is a leading supplier of high technology solutions to the Australasian life sciences market.

Their portfolio is representative of some of the best manufacturers & suppliers in the business across the disciplines of genomics, protein science, cell biology and automation.

As an established name in the industry, our client's mission is to understand the changing needs of their customers so that they can identify and provide researchers with the most innovative and cost-effective solutions available to the market.

The Opportunity
Our client is seeking to build their team with a new Service Manager to join their team.

Your exceptional knowledge of field service engineering will be drawn from a number of years visiting and/or working for laboratories in Victoria and across Australia and New Zealand.
Outstanding knowledge of computers and an indepth knowledge of multiple software packages associated with technical scientific instrumentation.
Your credibility will be based on technical expertise and the trust and respect of your capabilities to offer the best solutions to your clients.
Excellent communication and interpersonal skills will be derived from speaking with the most senior of management to the most junior of customers.
As the new Service Manager you will bring exceptional people management skills and ability to work together to ensure a progressive and dynamic team environment.

Position Requirements

Tertiary qualifications preferred e.g., BS Electrical/Electronic Engineering or equivalent TAFE qualification.
Proven record (35 years) in "at the bench" service expertise in the Biomedical/Biotechnology/Diagnostics/ Medical industries
Service Manager will require at least 3 years management experience of a small team of FSEs.
High level of computer literacy and IT knowledge essential
Familiarity with optical system (laser and/or fluorescence based), robotics, electrical/electronic and mechanical systems.
Interstate and New Zealand travel to support colleagues when required.
International travel for training will ensure you have the most up to date professional knowledge.
Attention to detail and ensuring CRM database is updated regularly.
Experience in performance validation, IQOQPQ desirable
Excellent customer service skills, enthusiastic attitude and solid work ethic
Strong oral and written communication with an exceptional level of selfmotivation and time management.

Our Offer
You will enjoy autonomy and a very flexible environment.

As a valued member of this team, you will have the opportunity to demonstrate your talent and shape this recognised business.

- mexec delivers executive recruitment solutions to the pharmaceutical, biotechnology and broader technology industries. mexec comprises of highly talented and knowledgeable industry experienced Consultants that partner with leading organisations to grow their leadership teams.

We recruit at all levels including senior management, and we are currently recruiting for a variety of opportunities in the area of Sales & Marketing, Management, Medical, Regulatory Affairs, Clinical Research, Pharmacovigilance and Operations. Contact us today.