Department Head - Hornsby, Australia - Resolver Recruitment

Resolver Recruitment

Verified Company

Hornsby, Australia

1 week ago

Posted by:

Olivia Brown

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Description

Contract type:

Full Time
Location:
Hornsby
Industry:
Real Estate
Start date:
Salary:

- $ $110000 per annum

Reference:
BH8894
Contact name:
Virginia Brookes

Job description

The Opportunity

Our Client is the dominant player in their marketplace and is part of a franchise group that helps to elevate their staff and keep them at the top of their game.

Due to the upcoming retirement of their long-standing and much-loved Department Head, we are now looking for a new Department Head to come in and take over the reins of this successful department.

With a team of 4 in Property Management servicing 300 properties, their goal is to grow to 400 by June next year, and they are well on their way to reaching this goal.

The Role:

Manage a team of 4 with a portfolio of approx. 290 residential properties
Ensuring the Department is providing exceptional service to both landlords and tenants.
Stay up to date with industry regulations and best practices to ensure compliance.
Manage escalated issues within the department.
Weekly team meetings and monthly one on ones
Tribunal preparation and attending if needed
Insurance claim preparation
Ensure BDM is on track and assist where needed
Proven experience as a Residential Property Manager of about 510 years
Excellent track record of delivering exceptional customer service.
Strong written & verbal communication and interpersonal skills.
Ability to build rapport and establish positive relationships.
Indepth knowledge of the Residential property management Act.
Strong organisational and time management skills,
Confident performer in leading a team
Current Real Estate Certificate/license and a valid driver's license
Knowledge of PropertyMe, Agent Box and Flick it over