- Manage and train all store staff, including product training.
- Monitor store and staff performance to ensure all company and airport processes are being adhered to.
- Provide an in-store experience that inspires and empowers our customers.
- Engage with our customers by sharing your product knowledge and experience.
- Receipting, replenishing and merchandising products in store.
- Working in a team to achieve goals and objectives.
- Maintain the in-store operations including housekeeping, visual merchandising & cleaning required.
- Create and manage store rosters and payroll, with reference to airport volume forecasts and flight schedules.
- Store Sales meet budget expectations
- Store hours and staff management to budget
- Store Visual Presentation Standards meet company guidelines
- Airport Safety and Procedures are strictly adhered to at all times
- Payroll submitted on time and accurately.
- Previous retail experience as a store manager in an Airport environment, mandatory.
- A commitment to providing exceptional customer service and an unforgettable shopping experience.
- A passion for travel
- The ability to work well within a fast paced and energetic team environment.
- Self-motivated and willingness in meeting/exceeding sales targets & KPI's
- To be successful in this role, you must be able to pass Airport ASIC security requirements.
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Globite Store Manager - Brisbane, Australia - A Co
Description
Globite Store Manager
Full-Time | Brisbane, QLD
OVERVIEW
Globite is a leading manufacturer of travel bags and accessories, with over 150 products selling in multiple retailers around the world.
Bring your passion for travel and customer service to our team at our first Globite Store at Brisbane Airport We are currently seeking an exceptional leader to join our Globite Team
DUTIES AND RESPONSIBILITIES
Your key responsibilities as the Store Manager will include managing the day-to-day store sales, stock, visual merchandising and most importantly, leading the team.
Normal duties include:
KEY PERFORMANCE
SKILLS AND EXPERIENCE
To be successful in this role you will need to be a retail professional with previous Airport experience. You will be driven by a "can do" attitude. We are looking for someone who is a true team leader with strong customer service skills and excellent leadership skills.