- Insurance Account Broker
- Tourism, Leisure, Outdoors (Affinity Insurance Brokers)
- Grow an existing portfolio – Public Liability & Property Insurance
- Based in our Cheltenham offices in Melbourne
- Managing a client portfolio, handling all ongoing client's insurance/risk needs
- Ensuring all client needs are identified and met by taking a pro-active approach to all aspects of service delivery, account management and account retention
- Policy renewals
- Providing consistent client updates within agreed service timeframes
- Reactive and proactive communication with potential clients via phone and email
- In a consultative client approach, providing relevant product solutions to clients within your authority
- Assist with complex client queries
- Negotiating with Insurers and clients on risks outside of underwriting guidelines
- Understanding client financials and providing appropriate support regarding debt management, payment enquiries and settlements
- Understanding, and complying with, regulated processes and systems
- Complete daily client administration tasks and updates for our online filing system according to Aon service standards
- Maintain high service standard
- Work to achieve individual and team financial targets
- Insurance, sales, client servicing experience (preferred)
- Leisure, Tourism, Property Insurance experience (highly regarded)
- Tier 1 Insurance Broking qualifications and/or willingness to obtain
- Strong verbal, written and interpersonal communication skills
- Ability to build strong relationships
- Ability to solve problems creatively and show initiative
- Comfortable working towards KPIs and targets
- Strong experiences using software programs, such as MS (Outlook), Winbeat, OfficeTech and any CRM
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Insurance Account Broker - Cheltenham, Australia - Aon
Description
Insurance Account Broker
Insurance Account Broker - Tourism, Leisure Outdoors Insurance
Affinity Insurance Brokers is part of the Aon group and has a long history of Broker excellence and was founded on a simple philosophy of providing quality and innovative insurance solutions for the benefit of members of groups, associations, affinity bodies and private individuals.
Our specialities include the Tourism & Leisure industry, Equine industry, SME insurance and Personal Insurance.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Reporting into and supporting our Leisure Client Manager, your role will consist of insurance policy renewals, account management and new business.
Your focus will be to service and grow the existing portfolio through retention and new business by providing insurance solutions, submitting and brokering business, presenting and closing opportunities.
You will be part of a team which is responsible for servicing our existing Tourism, Leisure and Outdoors portfolio for Affinity Insurance Brokers.
Your responsibilities will include:
How this opportunity is different
As an Aon Affinity Insurance Broker colleague, you will never be limited by your job title. Instead, you will learn and grow alongside some of the most talented people in the business, who genuinely want you to be the best version of yourself.
We honestly believe that our culture is different, with authentic and inquisitive individuals who each bring something unique to our team.
Be you, be unique with us.
Skills and experience that will lead to success
Our ideal candidate will relate to the following:
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working