Account Manager, Brokers - Melbourne, Australia - People Intelligence

People Intelligence

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

You will be working for a global insurance company that is agile and dynamic and that specialises in selling credit insurance & risk management solutions for corporate clients, cross-industry regardless of their size.

As an Account Manager, based in offices in Melbourne CBD, you will build and manage strong business relationships with existing broker accounts across Australia, to maximise the achievement of company goals and renewals.

The role:

Be a key contact for Credit Insurance & Services solutions between clients, brokers and internal stakeholders
Strategic responsibility for broker relationships and associated compliance
Maintain communication with designated key accounts and identify other business opportunities
Prepare quotations and presentations for direct prospects & specialised brokers by exercising commercial delegation and/or preparation for review by Commercial Committee
Coordinate and communicate with all other departments specifically Risk Underwriting, EIC and Claims
Execute working processes within the commercial team. Give input to the improvement and development of working processes relating to the commercial team and provide input to Commercial Director, & Regional HQ
Become a Subject Matter Expert by improving own expertise on company products/services
Involvement in the reporting requirements of the Account Management team
Establish close working relationship with other commercial team members to make best use of available resources
Presentation of complex commercial situations to management and commercial committee
Any adhoc tasks to be assigned by the manager

To be successful in this role, you need the following essential criteria:

A Graduate with a Bachelors degree in Business or Finance
At least 1 years' experience in either an account management or customer success or client services role
B2B client facing experience gained in Insurance or Financial Services industries is preferred
First class communication skills both written and verbal
Presentable with strong negotiation and interpersonal skills
Broad understanding of key insurance markets, their condition and competitors specifics
Excellent customer focused attitude
A team player with a strong work ethic
Proactive and resultdriven attitude