Settlement and Support Specialist - Noble Park, Australia - RACV

RACV

Verified Company

Noble Park, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Noble Park, VIC

Full time permanent | Hybrid working.
Competitive salary | Discounts on selected RACV products

Great things start here
Challenge yourself, inspire others, make a difference - it all starts here. At RACV, we're proud to be there for every Victorian.

Whether it's on the side of the road, a trip down the coast or inside our stores, we're in the community and a big part of their everyday.

When you join the journey at RACV, you'll find more than just a job. It's your chance to be part of something bigger.

About the Opportunity
Our Finance Company is a dynamic, fast paced, and fun environment in which to work.

We have an exciting opportunity for a Settlement and Support Specialist to join our team to continue to provide a high level of service to our customers.

This position is an opportunity to effectively grow our loan portfolio whilst ensuring full compliance with industry regulations and company guidelines.

This could be just the right role for you

Reporting to the Team Leader - Lending Support, you will have strong attention to detail using your existing lending knowledge to uphold the integrity of the business and comply all Direct and Non-Direct business in accordance with RACV Finance policy, Credit legislation and stated loan verifications and approval conditions.

Key responsibilities will be:

Provide quality customer service to both new and Existing RACV, NRMA and RACT Finance customers.
Being an active participant within the finance team responsible for achieving team objectives and contributing to the growth of the business by achieving relevant individual KPI's both behavioural and operational
Support growth and expansion of our Broker Business.
Ensure loans are compliant and facilitate settlement.
Answering phones in a timely manner and helping with enquiries

What you'll need to be successful

Essential

Minimum 2 years in Finance or related automotive industry

Essential

HSE/VCE equivalent or 3 years recent experience in an autonomous finance role
Desirable bachelor's degree or TAFE Certificate in Banking/Finance/Accounting
Desirable 5 Years' experience within a Finance company or accounting experience would be an advantage.
Strong understanding of the Personal Loan credit process and risk assessment
Sound knowledge of NCCPA, Credit Act, Privacy Act, Trade Practices Act, AML/ CTF/ PEP, and other applicable legislation
Welldeveloped problem solving and negotiation skills.
Strong interpersonal, relationship building and networking ability.
Strong customer service skills
Strong communication skills, attention to detail, written and verbal.

The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.

Application process
Submit your CV.

Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment._
How to apply:
If you have
NOT registered with our Online Application System, you can begin your Application