Jobs
>
Customer Service Officer
>
Sydney

    Customer Service Officer - Sydney, Australia - Ashdown People

    Default job background
    Description
    Customer Service Officer | 12 Month Contract | $40 P/H Incl. Super

    • $36.25 per hour + super
    • 12-month contract
    • Parramatta

    About The Company

    Working for a multi-national electronics and appliances manufacturer and distributor that has a passion for making life easier for its customers. The firm sells refrigerators, washing machines, vacuum cleaners, television and air conditioning units.

    About The Role

    As a Customer Service Officer, you will work with our client's customers on enquiries and solutions for incidents that they may have. You will be the voice of the company when helping with customers. Responsibilities will include:
    • Handling escalated customer complaints and inquiries from various channels.
    • Providing and coordinating solution services to customers.
    • Following the warranties and returns policy to provide good customer outcomes.
    • Carry out administrative duties such as data entry and follow up calls.
    • Maintain and update customer records in the system, including notes about interactions.
    • High level of decision making in resolving customer complaints efficiently with minimal customer effort and in a timely manner.

    About You

    • 3+ years' experience in a customer service, call centre or admin role.
    • A confident, calm and respectful negotiator who is able to work as part of a team as well as operate with little supervision.
    • Experience in practical application of the ACL (Australian Consumer Law) in either a retail or manufacturer environment (highly desirable).
    • High level of written and verbal English.

    What's in it for you?

    • Opportunity to work for a global brand.
    • Competitive pay rate.
    • Brand new Parramatta offices next to the station.

    Please apply if you are interested. Please note, only shortlisted candidates will be contact and
    #J-18808-Ljbffr

  • NSW Government -Corporate Services

    Service Officer

    1 week ago


    NSW Government -Corporate Services Sydney, Australia

    **Service Officer (Service Desk)** · **Location - Parramatta** · **Employment type - Multiple Ongoing and Temporary full time roles** · **Salary - $75,992 pa - $83,211 pa, plus employer's contribution to superannuation and annual leave loading.** · **Your role** · Provide Tier 1 ...

  • NSW Government

    Service Officer

    1 week ago


    NSW Government Sydney, Australia

    **Do you like working outdoors and consider yourself a handyman? Join our friendly and vibrant team** · **We are currently seeking Casual Services Officer for our pool.** · - **Casual positions available at Sydney Academy of Sport Narrabeen**: · - **Hourly rate $34.50 to $39.52 p ...


  • Healthdirect Australia Sydney, Australia

    Join an organisation dedicated to helping Australians improve their health · - Initial 12 month fixed-term contract · - Hybrid working (2 days) in our Haymarket office, near Central station · **About us** · Healthdirect Australia is a government-owned, not-for-profit organisation ...


  • NSW Government Sydney, Australia

    **Service Officer Service Desk** · **Location - Parramatta** · **Employment type - 1 x Ongoing and 4 x Temporary up to 31 December 2024 full-time roles** · **Salary - $79,032 pa - $86,539 pa, plus employer's contribution to superannuation and annual leave loading.** · **Your role ...


  • Healthdirect Australia Sydney, Australia

    Join an organisation dedicated to helping Australians improve their health · - A collaborative and supportive working environment · - Hybrid working (2 days) in our Haymarket office, near Central station · **About us** · Healthdirect Australia is a government-owned, not-for-profi ...


  • Charterhouse Sydney, Australia

    **Client Service Officer - NSW Government - Victims Services** · **3 x positions available** · - **$34ph + super**: · - **Immediate start pending checks**: · - **Initial 3 month contract with view to extend**: · - **Parramatta location/Hybrid ( 2 days per fortnight required in th ...


  • Clover Pipelines Sydney, Australia

    Fast paced Client Services Officer role, supporting our customers in the delivery of water infrastructure projects across NSW. · Position · Full time, Sydney, NSW · This Role · At Clover, our partnerships are a two-way street: we deliver on our promises, and help our customers de ...


  • MAYDAY Recruitment Sydney, Australia

    MAYDAY Recruitment seeks an enthusiastic Customer Service Officer to join a leading insurance and financial services company in Sydney CBD. · **What's in it for you?** · - Permanent hybrid role · - Join a vibrant workplace that encourages innovation, collaboration, and personal g ...


  • NSW Government -Northern CPPYJ Sydney, Australia

    **Client Service Officer - Housing & Homelessness** · - **Location: Western Sydney Nepean Blue Mountains (all locations), South Western Sydney (all locations)**: · - **Talent Pool will also be created for Western Sydney Nepean Blue Mountains, South Western Sydney**: · - **Clerk G ...


  • TenacityCX Sydney, Australia

    Permanent FT opportunities - 70,000 inclusive of super · - Beautiful offices overlooking Syndey's Harbour - WFH flexibility · - Demonstrated and genuine career progression working with a collaborative team · Tenacity CX have proudly partnered with a leading Australian Insurance p ...


  • NSW Government -Northern CPPYJ Sydney, Australia

    **Customer Service Officer** · **Location - Western Sydney Nepean Blue Mountains District (Parramatta, Blacktown, Mt Druitt, St Marys, Penrith)** · **Employment type - Temporary Full Time - Up to 12 Months** · **Salary - $67,975 to $73,901 per plus superannuation, annual leave lo ...


  • Profusion Group Sydney, Australia

    Attractive salary package with some flexibility to WFH · - Career development and support with PY on offer · - Must have some experience in financial planning · **Company** · **Overview** · Our client is a well-established financial services company with a national present provid ...


  • APG Workforce Sydney, Australia

    6 Month Assignment - Government Role · - $38.00 Per Hour + Super · - Sydney CBD Location + WFH · APG is currently seeking an experienced Customer Service Officer for a 6 Month Assignment within a Parramatta Government Sector. · - **$38.00 Per Hour + Super**: · - **6 Month assignm ...


  • Easy Authoring Sydney, Australia

    **Contract until the 31st of October 2023 with possible extension.**: · - **Hourly pay rate up to $41.59/hour **+ Super.**: · - **Working onsite, all five days at the Newcastle office.**: · - **Immediate start.** · **PURPOSE OF THE ROLE**: · You will be responsible for delivering ...


  • Charterhouse Sydney, Australia

    **Customer Service Officer** · - **Pay rate: $ super**: · - **Start date: 6 Month Contract with a view to Perm**: · - **Location: Melbourne CBD**: · - **Part Time | 5.5 Hours Per Day X4 Days Per Week**: · - **Hybrid Working** · This is a great opportunity to work with this large ...


  • Zoom Recruitment Sydney, Australia

    **THE COMPANY** · Zoom Recruitment are partnering with the Australian division of a leading global organisation which manufacture and distribute a range of specialised and innovative equipment which are utilised across a variety of industry sectors including Construction, Mining, ...


  • Osborne Richardson Australia Sydney, Australia

    **Salary**: · $35-$40 per hour · **Location**: · NSW - Sydney · **Ref**: · CS Officr · **Description**: · Our Local Government client based is seeking an experienced and motivated Customer Service Officer to join their team. · As a Customer Service Officer, you will play a key ro ...


  • NSW Government -Cities & Active Transport Sydney, Australia

    **_Do you want your work to make a difference for NSW?_** · - Together, we create thriving environments, communities and economies._ · - **Customer Service Officer, Greater Sydney Parklands**: · - **Ongoing Full Time Opportunity, based in Centennial Parklands**: · - **Clerk Grade ...


  • mlcoa Sydney, Australia

    **Company Description** · mlcoa is an established premier international provider of independent medical opinions and specialist services to insurers, private and government employers/departments, self-insured companies and the legal profession. · We are seeking an enthusiastic an ...


  • anzuk Education Sydney, Australia

    A company driven by a culture of inclusion, growth & recognition · - Investment into your personal development and career growth · - Join a fun and energetic team · **Role: Workplace Experience Officer** · **Location: Surry Hills** · **Package: $60k** · **About your new company** ...