Customer Service Representative - Bella Vista, Australia - KinCare

KinCare Bella Vista, Australia

1 week ago

Full time

Description

Customer Service Representative (9 month contract)

About the role

This is a full-time opportunity on a 9-month fixed-term contract, with working hours scheduled between 6am and 6pm, Monday through Saturday. While we offer work-from-home options, regular attendance at our Bella Vista office is required; therefore, only Sydney-based candidates will be considered for this role.

About you

To thrive in this role, you'll need to have:

Customer service experience within a call centre environment

Strong communication and active listening skills

Empathy, patience and a solution-focused approach

Resilience and a positive attitude

Ability to work autonomously and as part of a team

Strong computer skills and experience with CRMs (Salesforce experience is advantageous)

Industry experience and/or a passion for community work is highly regarded

About KinCare

Our vision is to enable elderly Australians to remain living safely in their homes for as long as they wish by providing them with the care and support they need. For over years we've been putting our customers at the heart of everything we do and empowering them to live the life they choose.

What truly sets KinCare apart is our people. Joining our team means embarking on a journey where you'll be continually inspired and challenged. Each day you will be surrounded by passionate, committed colleagues and get to build some meaningful connections. You will also receive the support and training you need for a rewarding long-term career.

As a family-oriented company, we prioritise work-life balance, offering flexibility to ensure our team members thrive personally and professionally.

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