Jobs
>
Melbourne

    Test Automation Engineer Ii - Melbourne, Australia - Five9

    Five9
    Five9 Melbourne, Australia

    6 days ago

    Default job background
    Full time
    Description
    Join us in bringing joy to customer experience
    Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.

    Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together.

    We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.

    The Platform Quality Engineering team is a key team in Platform Vertical and the whole Engineering and R&D departments at Five9.

    The team is responsible for delivery of TAAS (testing-as-a-service) solution to different Agile Delivery Teams and Engineering Verticals using manual and semi-automated testing approach for the classic and classic-cloud company products such as Virtual Call Center (including different types of voice clients including softphone, Web RTC and VDI), Web Based Freedom and CRM Integration applications, Digital Engagement services (including email, chat, SMS, and social interactions) etc.

    Our ultimate goal is to provide a unified and holistic approach to customer interaction, ensuring a consistent and outstanding experience across all digital touchpoints.

    Role Purpose

    The purpose of this role is to develop and code test infrastructure components in a Cloud / Java / Terraform environment.

    This role implements test processes and goals together with development teams, ensuring test plans are appropriate, including reviewing of plans completed by developers.

    In addition, this role assists in the definition and creation of tests and scripts to support customer journey scenarios and load tests for contact centre features.

    How you contribute
    Manage the day-to-day operational and tactical aspects of multiple customer services issues and escalations.

    Learn and apply your technical knowledge software development methodologies, best practices, and proven processes to consistently deliver great quality product in a predictable manner.

    Effectively communicate plans, progress and status both internally and to Customer organizations.

    Continually seek opportunities to increase customer satisfaction and deepen client relationships by interacting effectively at all levels of the client organization.

    Develop materials in-line with the specific services opportunity and customer on-boarding requirements.
    Implement, troubleshoot, and support the Inference software solutions in a wide array of configurations remotely.
    Train new customers on maximizing the value of the Inference Platform.
    Skills, Competencies, and
    Qualifications
    Required:
    • 2 years of industry experience in Java / Python development.

    Experience working on design, coding and implementation of Cloud Test Platform CI/CD automation, including tools and frameworks necessary to support testing and release builds.

    Strong communication skills, both verbal and written.
    Positive, self-motivated and enthusiastic attitude.


    Desirable:
    Good knowledge and experience with modern enterprise frameworks such as Spring and Spring Boot.
    Hands-on experience in implementing scalable, high performing microservices providing REST APIs is a plus.
    Experience with any public cloud platform.
    Other Requirements
    This position requires the ability to be On Call.
    This role is a hybrid position, requiring both in-office and remote work.

    Benefits IncludeFive9 SharesBonus SchemeEmployee referral programEmployee Assistance ProgramFlu VaccinationsFive9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills.

    The more inclusive we are, the better we are.
    Five9 is an equal opportunity employer.

    Our headquarters are located in the San Francisco Bay Area with global hubs in the United Kingdom, Germany, Philippines, Portugal, and Australia.

    View our privacy policy, including our privacy notice to California residentshere

    Note:
    Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.#J-18808-Ljbffr
  • Six Degrees Executive

    Automation Engineer

    6 days ago

    Six Degrees Executive Melbourne, Australia Full time

    Business: · This business specialises in designing and manufacturing specialised products for personal hygiene, cleaning, and food industries. · They create fluid exchange membranes for personal hygiene products, wet wipe structures for various applications, and food packaging an ...

  • Six Degrees Executive

    Automation Engineer

    1 week ago

    Six Degrees Executive Victoria, Australia Full time

    Business: · This business specialises in designing and manufacturing specialised products for personal hygiene, cleaning, and food industries. They create fluid exchange membranes for personal hygiene products, wet wipe structures for various applications, and food packaging and ...

  • Hanes Brands Inc

    Automation Engineer

    1 week ago

    Hanes Brands Inc Melbourne, Australia Permanent Full time

    Newly created graduate opportunity · Collaborative culture with a genuine commitment to sustainability · Permeanent role with learn and grow opportunities · About the role · We currently have a new and exciting opportunity to join our Logistics team at our state of the art D ...

  • Australia Post

    Devops Automation Engineer

    3 days ago

    Australia Post Melbourne, Australia Full time

    Press space or enter keys to toggle section visibility · Name · Dev Ops Automation Engineer · Site / Location · Melbourne Support Office (relocating to 480 Swan st Richmond, July 2024) · Ref # · Entity · Australia Post · Opening Date · 29-Apr-2024 · Suburb · Melbourne · Work Type ...

  • Locum People

    Mechanical/automation Engineer

    1 day ago

    Locum People Melbourne, Australia Full time

    South East Melbourne Premium European Sourced Products Full-scope Inception to Handover SolutionsOur client is a well-established leader in the design, fabrication and installation of high-quality conveyor and automated packaging solutions for the Australian and New Zealand food, ...

  • Motion Recruitment Pty

    Security Automation Engineer

    1 day ago

    Motion Recruitment Pty Melbourne, Australia Full time

    My client is looking looking for a talented and experienced Security Engineer, you will play a crucial role in designing, implementing, and maintaining their security infrastructure to ensure the confidentiality, integrity, and availability of systems and data. · Key Responsibili ...

  • Allura Partners

    QA Automation Engineer

    1 week ago

    Allura Partners Melbourne, Australia

    Enterprise Client · Hybrid Working · Daily Rate · QA Automation Engineer - 12 Month contract (daily rate) - Hybrid · Excellent role for a strong automation tester to work on an exciting long term project with an enterprise business. · Ability to build test strategy and plan · Exp ...

  • Locum People

    Mechanical/Automation Engineer

    4 days ago

    Locum People Melbourne, Australia

    South East Melbourne · Premium European Sourced Products · Full-scope Inception to Handover Solutions · Our client is a well-established leader in the design, fabrication and installation of high-quality conveyor and automated packaging solutions for the Australian and New Zealan ...

  • Sportsbet

    Automation & QA Engineer

    4 days ago

    Sportsbet Melbourne, Australia Full time

    About Us · Sportsbet is a leading Australian e-commerce business in the online wagering sector, bringing excitement to over 2 million Aussies. We do this by living our values to create an innovative entertainment brand, trailblazing products and best-in-class platforms that del ...

  • Australia Post

    DevOps Automation Engineer

    3 days ago

    Australia Post Melbourne, Australia Full time

    Help us deliver like never before · We're looking for a DevOps Automation Engineer to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products ...

  • Adaps

    Senior Automation Engineer

    5 days ago

    Adaps Melbourne, Australia Full time

    Job Ref: 46799 · Print JobShare JobTweet Senior Automation EngineerSenior Automation EngineerPermanent FTE opportunityLocation: Melbourne, VICSalary ranges from $140k – 150k (Inc. · Super)Must have:Test Automation specifically Microfocus UFT and Selenium in Python/JavaAdditional ...

  • COGNIZANT

    LabVIEW Automation Engineer

    4 days ago

    COGNIZANT Melbourne, Australia Full time

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative ...

  • Cognizant

    LabVIEW Automation Engineer

    5 days ago

    Cognizant Victoria, Australia Full time

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative ...

  • Cognizant

    LabVIEW Automation Engineer

    4 days ago

    Cognizant Melbourne, Australia

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative ...

  • Cognizant Technology Solutions

    LabVIEW Automation Engineer

    1 week ago

    Cognizant Technology Solutions Melbourne, Australia OTHER

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative ...

  • Cognizant

    LabVIEW Automation Engineer

    1 week ago

    Cognizant Melbourne, Australia Part time, Full time

    Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative ...

  • Cundall

    Senior Building Automation Engineer

    3 days ago

    Cundall Melbourne, Australia

    The Team · Our Building Services team's mission is to play a key role in making buildings more energy efficient, sustainable and cost effective to operate – and we pride ourselves on our exemplary track record of designing innovative and sustainable mechanical and electrical solu ...

  • Cundall

    Senior Building Automation Engineer

    5 days ago

    Cundall Melbourne, Australia Full time

    The Team · Our Building Services team's mission is to play a key role in making buildings more energy efficient, sustainable and cost effective to operate – and we pride ourselves on our exemplary track record of designing innovative and sustainable mechanical and electrical solu ...

  • Green Light

    Mainframe System Automation Engineer

    4 days ago

    Green Light Victoria, Australia Full time

    Mainframe System Automation Engineer · Green Light Worldwide are seeking a talented and experienced Mainframe system automation Engineer to join our team. The ideal candidate will have a strong background in system automation and optimisation, with expertise in installing, custom ...

  • Cundall

    Senior Building Automation Engineer

    1 week ago

    Cundall Melbourne, Australia Full time

    The Team · Our Building Services team's mission is to play a key role in making buildings more energy efficient, sustainable and cost effective to operate – and we pride ourselves on our exemplary track record of designing innovative and sustainable mechanical and electrical solu ...