- Creating practical, simple and accessible solutions to student enquiries and problems after considering multiple perspectives
- Consulting with available sources to gather relevant information on student services and seek the expertise and advice of other people as appropriate
- Contributing feedback and suggestions and identify situations in which change is needed to improve student services policy and practice
- Recognising the importance of teamwork and of effective communication amongst team members and building rapport within immediate team in ways that are respectful and inclusive of others
- Clarifying expectations and responding promptly to student requests, queries, or complaints to ensure student needs are met to agreed standards and timelines
- Providing advice to students and making appropriate referrals to other areas of the University
- Building productive relationships with a diverse range of existing stakeholders and actively seeking to maintain positive relationships
- Presenting information in a clear, structured, concise and tailored way by focusing on key messages and check that messages are understood and meet audience needs
- Completion of a Degree without subsequent relevant work experience; or
- A combination of relevant work experience and/or education and training
- Experience in a high-volume front-line customer service environment and broad knowledge in administrative fields
- Experience using multiple systems
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Research Fellow
Found in: Talent AU C2 - 1 day ago
Deakin University Burwood, Australia Full timeAn exciting opportunity for a Research Fellow to guide, advise and lead the health economics efforts for DELIVER, through working with a range of health services across Western Victoria. The Research Fellow will work with a range of partners and health services to provide evaluat ...
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Academic Advisor- Katy
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V0077 College of Natural and App Sci Victoria, AustraliaJob Description - Academic Advisor- Katy (Internal) (STA · Job Description · Academic Advisor- Katy (Internal) - ( STA · Organization · : V0077 College of Natural and App Sci Description · This is an internal posting, only current UHV employees will be considered. · This ...
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Head of Campus
Found in: Talent AU C2 - 4 days ago
Melbourne City Mission South Melbourne, Australia Full timeSummary · Be part of a highly skilled and committed team driven to help young people realize their potential, with the opportunity to work across a multi campus school setting · A competitive remuneration package is available, accompanied with salary packaging benefits · Full ti ...
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Head of Campus
Found in: Talent AU C2 - 4 days ago
Melbourne City Mission South Melbourne, Australia Full timeSummary · Be part of a highly skilled and committed team driven to help young people realize their potential, with the opportunity to work across a multi campus school setting · A competitive remuneration package is available, accompanied with salary packaging benefits · Full ti ...
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Student Success Advisor
Found in: Talent AU C2 - 6 days ago
Keypath Education Melbourne, Australia Full timeStudent Success Advisor · Full-time · Company Description · A little bit about us · At Keypath, you can be part of something bigger. · As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education ...
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Asst Professor of Criminal Justice
Found in: JobGet AU C2 - 4 days ago
V0017 College of Lib Art and Soc Sci Victoria, AustraliaJob Description - Asst Professor of Criminal Justice (FAC · Job Description · Asst Professor of Criminal Justice - ( FAC · Organization · : V0017 College of Lib Art and Soc Sci Description · The College of Liberal Arts and Social Sciences at the University of Houston-Victor ...
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Student Advisor
Found in: Talent AU C2 - 4 days ago
ILSC Education Group Melbourne, Australia Full time PermanentSTUDENT ADVISOR · JOB DESCRIPTION · (Full time – Melbourne) · Title: Student Advisor, ILSC & Greystone College Melbourne (Full-time) · Start date: Immediate · Report to: Student Advisor Manager, Melbourne · ILSC & Greystone College Melbourne, part of the ILSC Education Group, is ...
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Psychologist (AH4)
Found in: Talent AU C2 - 2 days ago
Department of Education Melbourne, Australia Full timeAn exciting opportunity exists for an energetic and experienced Psychologist to join Student Support Services (SSS) in the North East Melbourne Area. You will be highly self-motivated and assist to lead a multi-disciplinary team of professionals to support schools in providing st ...
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Student Success Coach
Found in: Talent AU C2 - 1 day ago
Swinburne Melbourne, AustraliaVET Student Support role within Swinburne University · Part-time (0.8), 8-month fixed term position at our Hawthorn campus · HEW 6 salary + 17% super · About the Role · The Student Success Coach will be responsible for working closely with a designated cohort of incoming and con ...
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Stockbroking - Dealers Assistant
Found in: Talent AU C2 - 4 days ago
Anton Murray Consulting Melbourne, Australia Full timeMelbourne · Wealth Management · Permanent · Our client is a global financial institution seeking a dealers assistant to join their Australian wealth management/stockbroking department servicing their HNW clients in their Melbourne office. · As part of the client-facing advisory t ...
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director, talent, od and remuneration
Found in: JobGet AU C2 - 4 days ago
SHK Asia Pacific Melbourne, AustraliaOptimise attraction, retention and people development · Act as a 'culture custodian' in this pivotal role · Build the organisational capability · About the organisation · Swinburne University of Technology is a world-class university creating social and economic impacts through s ...
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Student Success Advisor Entry Level
Found in: Talent AU C2 - 6 days ago
Keypath Education Melbourne, Australia Full timeCompany Description · A little bit about us · At Keypath, you can be part of something bigger. · As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education solutions that help solve our global soc ...
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Senior Legal Counsel
Found in: Talent AU C2 - 6 days ago
IDP Education Melbourne, Australia Full timeOften described as the biggest Australian business you have never heard of, IDP is an ASX top 100 listed organisation and we are truly global. We have operations in over 50 countries and we take pride in our purpose driven work of connecting students from around the world with t ...
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Instructor - Aviation Technology/Management
Found in: Talent AU C2 - 4 days ago
Florida Tech Melbourne, Australia Full timeResponsibilities: · Teach four of the following undergraduate courses/sections: · Private pilot ground school · Instrument rating ground school · Commercial pilot ground school · Instructor pilot ground school · Meteorology · Aerodynamics · Aviation Safety · Aviation Physical Sc ...
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Senior Legal Counsel
Found in: Talent AU C2 - 6 days ago
IDP Melbourne, Australia Full timeJob Description · Often described as the biggest Australian business you have never heard of, IDP is an ASX top 100 listed organisation and we are truly global. We have operations in over 50 countries and we take pride in our purpose driven work of connecting students from around ...
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Director, Talent, Od And Remuneration
Found in: Jobs Search AU C2 - 4 days ago
Shk Asia Pacific Melbourne, Australia Full timeOptimise attraction, retention and people developmentAct as a 'culture custodian' in this pivotal roleBuild the organisational capabilityAbout the organisation · Swinburne University of Technology is a world-class university creating social and economic impacts through science, t ...
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Non-tenure-track Instructional Faculty
Found in: Talent AU C2 - 4 days ago
Florida Tech Melbourne, Australia Full timeTeaching, serving on assigned committees, advising students, and other duties as assigned. Non-Tenure-Track Faculty Position in Aerospace Engineering · Department of Aerospace, Physics and Space Sciences · Florida Institute of Technology, Melbourne, FL 32901 · The Department ...
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IT Service Desk
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Country Road Group Melbourne, AustraliaIT Service Desk - Casual · Deliver high quality and responsive customer service to all our employees · Problem-solving technical issues and escalate issues when necessary · Open and close tickets adhering to ITIL standards using ServiceNow · Collaborate with your team and provide ...
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Instructor Position in Construction Management
Found in: Talent AU C2 - 6 days ago
Florida Tech Melbourne, Australia Full timeDepartment of Mechanical and Civil Engineering Instructor Position in Construction Management The Construction Management Program at the Florida Institute of Technology (Florida Tech) invites applications for a full-time faculty position at the Instructor level, planned to commen ...
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Senior Consultant
Found in: JobGet AU C2 - 4 days ago
Ellucian Company L.P. Melbourne, AustraliaUnlock Learning For All · Here at Ellucian, we are motivated by a mission - power education so institutions can empower student success. We are the global market leader in EdTech for higher education, serving more than 2,900 customers and reaching over 22 million students in 50 c ...
Student Adviser - Burwood, Australia - Deakin University
Description
Founded in 1974, Deakin is a public university in Victoria with 61,000 students across five campuses: Melbourne Burwood, Geelong Waurn Ponds, Geelong Waterfront, Warrnambool, and the online Campus. We are a progressive and open-minded university, with the highest student satisfaction in Victoria and consistently ranked in the top 1% of the world's universities.
The Student Adviser will provide advice and support administration services that improves the student experience and engages our students to facilitate their success.
Your key responsibilities will include:
To be successful, you'll have:
