Student Success Advisor Entry Level - Melbourne, Australia - Keypath Education

Keypath Education Melbourne, Australia

1 day ago

Full time

Description

Company Description

A little bit about us

At Keypath, you can be part of something bigger.

As a leading global EdTech company, we partner with world-leading universities to design and deliver the most career-relevant online education solutions that help solve our global social and economic challenges.

We are a fast-growing, and fast-moving international team who value collaboration, innovation, and lifelong learning in our mission to unlock greatness in educators, their students, and our people.

We have offices in Melbourne, Sydney, Chicago, and in SE Asia. We connect, collaborate, and operate as a truly global company. We have experienced tremendous growth since we launched and now have over 700 employees (Keypathers) across the globe.

Keypath Education Australia has a distributed workforce, which means you can find us working from Perth to Adelaide to our head office in Melbourne. We put our people first, so you can choose where you want to work from, including from home, in the office or both.

Job Description

This is what you'll be doing as our Student Success Advisor

Become a trusted adviser.
Working with your portfolio of enrolled students, you will proactively provide coaching support and troubleshoot at-risk issues to help students achieve their educational goals from initial course commencement through to graduation. via. phone, email and web chat.
Supporting students with study path management to create the most efficient study path.
Driving re-enrolment into new programs that support our students' goals.
Build a detailed knowledge of our University partners and the course offerings, through supported training and research.

Qualifications

A little bit about you

We are looking for great people who share our passion for education and who want to focus on our students by providing them with an amazing experience throughout their education journey. We are specifically looking for people with:

Sales skills: To support student retention, drive re-enrolment and overcome objections commonly faced by students studying online.
Relationship building skills: To build and maintain relationships with students that allow you to fulfil the role as their trusted adviser.
Customer service skills: To provide a brilliant student experience by supporting students towards study success.
Goal-Driven: Experience working towards KPIs and financial targets, and who share the Keypath values of collaboration, commitment, innovation, and life-long learning.

Please note this is a full-time position with a standard 38 hour working week. The core work hours are Monday to Friday 9am – 7pm on a rotating roster.

Additional Information

Benefits and Rewards

Competitive Package: Base salary, plus Superannuation with uncapped commission
Comprehensive online remote training
Our IT team sends you everything you need to be successful in your role including a laptop, monitors, keyboard and mouse.
Internet Allowance to support you working from home.
A supportive and clear pathway for career progression and career development. Ask our team about our Future Leaders Academy, Learning Labs, and upskilling with LinkedIn Learning.
Paid Mental Health days to empower you to take rest and relaxation to support your health and wellbeing.
Toolkits focused on Digital Health and Mental Health including access to Headspace.

We are always looking for 'Key-pers', so if you are passionate about making a meaningful impact and are ready to unleash your greatness, we'd love for you to join our team

So why Keypath?

Be you and belong:

Sure, anyone can tell you how good their company culture is, but we encourage you to read all of our SEEK reviews to form your own opinion. We also have AWEI Bronze Employer for LGBTIA inclusion, ranked #10 Best Place To Work Australia for the past two years, and a Gallup Employee Engagement Score of 4.37.
A caring and engaged Global CEO who replies to all Glassdoor reviews personally.
A dedicated D&I committee
A vibrant culture club dedicated to ensuring your employee experience is the best it can be
We listened to our people and moved to a distributed workforce. So, you can work from your home office or in the office, if and when you choose.

Join the global edtech boom

We're a leading EdTech company in a booming industry.
You'll have the opportunity to innovate and collaborate with global peers and mentors, as we rapidly expand into new markets and with new partners, globally.

Supported to be your best

We offer discounted study opportunities through our University partners and ongoing in-house training opportunities.
As we grow, so do your career-path opportunities. If you're looking to develop into a leader or have passions and interests in other functions, you've come to the right place.

Make an impact

We have a bold vision to transform education and transform the world.
We're helping to upskill and reskill over 30,000 people globally.
Our programs are purposefully designed to meet the needs of the future of work, helping to solve our future economic and social challenges.

Want to make a difference in the world? Become a Keypather.

We strongly encourage applications from Aboriginal and/or Torres Strait Islander peoples, people from Culturally and Linguistically Diverse Backgrounds, People with Disability, and people from the LGBTQIA+ Community. If you have any adjustments, support or access requirements that may help make the recruitment process more inclusive for you, please let us know at the time of application. You are also welcome to share your pronouns with us at any point throughout the process.

*Due to the high volume of applications, only shortlisted candidates will be contacted. In addition, we are only able to consider applicants based in Australia and are not able to provide visa sponsorship at this time. Thank you for your understanding.

Entry Level It

1 week ago

Baidam Solutions Melbourne, Australia

Great Opportunity for First Nations Individual · - Competitive Salary · - Convenient Melbourne CBD Location · **_Important: Please be advised this role is an opportunity intended for an Aboriginal or Torres Strait Islander Person._**_ · - ** · Baidam is Australia's leading Supply ...
Entry Level

5 days ago

Sharp & Carter Melbourne, Australia

Melbourne South East locations | Close to PT · - Career Progression as well as continuous training & development · - $55,000-$65,000+ | Young, dynamic & engaging company culture · **About the role** · Our client is seeking a motivated, well presented and well spoken individual to ...
Entry Level Receptionist

4 days ago

Aspect Personnel Melbourne, Australia

Start your administration career with plenty of learning opportunities · - Supportive team environment · - Will suit a naturally curious and helpful individual · **The Company**: · Leading Engineering consultancy servicing the Melbourne market for over 20 years and offices nation ...
Entry Level Labourer

1 day ago

Lotron Electrical Melbourne, Australia

**Attention Entrepreneurial Young Individuals** · Looking to boost your income while maintaining a flexible schedule? Look no further Lotron Electrical is seeking young and ambitious self-starters like yourself to join our team as retrofitters. With us, you can work at your own p ...
Entry Level Receptionist

4 days ago

Engage Personnel Melbourne, Australia

Kick start your career in Professional Services · - Fantastic location · - Supportive & positive team environment · **The Company**: · Our client is a thriving Accounting firm based in the CBD They provide high quality customer service to their clients and specialise in business ...
Account Manager Entry Level

2 days ago

Probe CX Melbourne City Centre, Australia

At Probe CX, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative ...
Entry Level Digital

1 week ago

Maree Care Northcote, Australia

Are you passionate about digital marketing and social media? Do you have a creative flair and a keen eye for design? We're looking for a dynamic individual to join our team as a Digital Marketing & Social Media Manager. · At Maree Care, we're not your typical aged care provider. ...
Entry Level Trade Roles

1 week ago

Ai Group Apprentice and Trainee Centre Melbourne, Australia

**Would you like the opportunity to start a career in Engineering or Manufacturing but have no experience?** · *** · **All training fees and PPE paid for** · *** · **Ideal for someone looking to start a career in engineering** · *** · **Ongoing mentor support** · *** · Do you wan ...
Entry Level Recruitment Consultant

1 week ago

CheapBills Melbourne, Australia

We are seeking an energetic and enthusiastic entry-level recruitment consultant looking to begin their career in the recruitment industry. · Recruitment experience is required, but we are searching for someone who has the right attitude and a desire to exceed targets and be a pos ...
Entry Level Administrative Assistant

1 day ago

Detector Inspector Melbourne, Australia

At **Detector Inspector** we're passionate about making homes safer and we've been doing this for over 15 years · We're proud of our people and our work. From the office to the field, we're a team of people who sincerely care. Being one of the original testing and maintenance ser ...
Entry Level Recruitment Consultant

1 day ago

people2people Melbourne, Australia

Excellent opportunity to start your recruitment career with a leading agency · True hybrid/flexible work arrangements on offer · Starting salary $65k + super (plus bonuses) · People2people is an Australasian recruitment agency that has been established for close to 17 years and i ...
Entry Level Claims Officer

5 days ago

Gallagher Melbourne, Australia

**Your Role**: · Is 2023 your year to dedicate to your professional growth? Is it your year to begin your journey into a long-term career where you'll open the door to a world of opportunities? We're looking for people like you. · At Gallagher Bassett (GB), we provide a compassio ...
Entry Level Recruitment Consultant

1 week ago

Talent International Melbourne City Centre, Australia

**Job Details**: · **Location** · Melbourne CBD · **Salary** · Negotiable · **Job Type** · Full Time · **Ref** · BBBH94996_ · **Contact** · Donal McCann · **Posted** · about 8 hours ago · **Who we are**: · Talent International (Talent) is a progressive and innovative global tech ...
Entry Level Sales Representative

1 day ago

Lotron Electrical Melbourne, Australia

**Attention Entrepreneurial Sales Professionals** · Looking to boost your income while maintaining a flexible schedule? Look no further Lotron Electrical is seeking young and ambitious self-starters like yourself to join our team as Sales Representatives. With us, you can work at ...
Entry Level Building Auditor

4 days ago

Bayside Group Melbourne City Centre, Australia

The opportunity. · We have opportunities for those with a passion for learning and an interest in joining a standout company. Our client is a leading provider of services to the property and facility asset industry. They service at all levels of government and private sector orga ...
Entry Level Administration Assistant

1 day ago

Global 360 Melbourne, Australia

Restorx Victoria · - Career Progression Opportunities · - Carrum Downs Location · **The Company**: · Operating a highly recognised, innovative, and fast paced restoration company Restorx Services has built a reputation for excellence whilst living a culture of 'Give First'. Deliv ...
Entry-level Accounts and Admin Support

18 hours ago

Career Meister Melbourne City Centre, Australia

Entry-level Accounts and Admin Support (Casual - 2-3 days/week) · About This Position · - An exciting _**_Casual Position_**_ has become available for an _**_Accounts and Admin Support _**_to work in the food supply and distribution/export industry. Our Client is a global manufac ...
Entry Level Industrial Recruitment Specialist

18 hours ago

All Purpose Labour Melbourne, Australia

APL is on the hunt for an enthusiastic Recruitment Coordinator for our ever-expanding team based in Melbourne · This role gives you the chance to not only work with the premier staffing provider in Australia, however grow in partnership with some of the leading companies in the c ...
Unique Entry Level Marketing Professional

1 day ago

MCCA Ltd Melbourne, Australia

MCCA is a community owned Islamic Finance and · Investments institution. · Established over 30 years ago MCCA organisation · with deep community ties, nancing over 54 mosques · and Islamic centres. · Our total mortgages originated exceed $2 Billion and · we currently have in exce ...
Entry Level Position Into Childcare Paid

18 hours ago

Only About Children Cremorne, Australia

Traineeship program in Early Childhood Education now available · - Start working as soon as your study begins · - Be a part of our dynamic, passionate and supportive teams · **Who We Are**: · At All About Children, we lay the groundwork for lifelong success and happiness. Our dev ...