Service Technician Victoria - Braeside, Australia - Diversey, Inc.

Diversey, Inc.
Diversey, Inc.
Verified Company
Braeside, Australia

1 week ago

Olivia Brown

Posted by:

Olivia Brown

beBee Recruiter
Description

POSITION TITLE:
Service Technician


DEPARTMENT:
Engineering


REPORTS TO:
Avinash Alphonso


INDIRECT REPORTING TO:
N/A


POSITION REPORTS:
N/A


LOCATION & SITE:
Victoria


BUSINESS ENTITY:
Institutional and Laundry


POSITION PURPOSE:

  • Responsible for the installation and service of dosing equipment.

SCOPE:
Customers sites Victoria


RESPONSIBILITIES:
Essential / Key Performance Indicators

List in order of importance.

  • Follow installation procedures according to the manufactures specifications. Install dosing equipment in the correct location, in a neat and tidy manner and to the Australian electrical standards and other relative standards.
  • Attend customer's premises to repair equipment where there is a reported incidence of breakdown.
  • Perform preventative maintenance of dosing equipment at customer's premises to keep equipment fully operational.
  • Repair nonfunctioning equipment which has been returned to the workshop.
  • Ensure all electronic service reports are completed on time.

Other and/or Site:

Responsibilities:


  • Ensure health, safety, and environment standards are achieved and all operations are carried out in compliance to local statutory requirements. Report any new compliance to management.
  • Immediately advise management in writing of any event that is likely to impact on our business.
  • Ensure that any workrelated paperwork is completed in a neat and timely fashion and forwarded without delay.
  • Adopt safe working practices including wearing appropriate safety equipment. Ensure compliance with Sealed Air company values, policies, corporate strategy and quality systems
  • Maintain a valid driver's license
KNOWLEDGE / EXPERIENCE / PERSON PROFILE

  • Chemical Hygiene and Food Industry background.
  • Experience in service, repairs and installation of equipment
  • Have excellent customer relation and communication skills both verbal and written.
  • Able to travel for short / periods of time mainly in NSW and occasionally Interstate
  • Computer literacy in Word, Excel and Google mail intermediate.
  • Have experience with electronic reporting such as Ipad.
  • Have an Electrical or Mechanical background trade base minimum with basic plumbing skills.
  • Comfortable working in a large organisation with a matrix organisational structure

COMPETENCIES
Action Oriented

Dealing with Ambiguity

Approachability

Customer Focus

Timely Decision Making

Negotiating

Managing through systems

Written communications

Problem solving

EDUCATION/TRAINING

Trade Qualification Electrical Contractor License

Trade Qualification Mechanical with a B Grade Electrical License

Mechanical background

LICENSES OR CERTIFICATIONS (if any)

A Grade Electrical License or minimum Electrical Supervisor Certificate

Fitter Mechanic or Mechanical background with B Grade Electrical License


Signed & Approved:
Date

(PLEASE SIGN AND DATE)

Technical Customer Support Associate. Victoria
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