Salesforce Functional Consultant - Melbourne, Australia - Talent International

Talent International

Verified Company

Melbourne, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

australia melbourne contract including super
The Client & Role:

We are currently working with a digital market leading client; they currently have a requirement for a seasoned Salesforce Functional Consultant to join the organisation on a 3-month engagement and drive sales and service through some new innovative solutions.

Responsibilities:

Utilize your indepth knowledge and experience with Salesforce Sales and Service Cloud solutions to deliver exceptional results for our clients.
Work closely with stakeholders to gather requirements and design solutions that align with business needs, focusing on Lead Generation, Case Management, Service Cloud, and/or Sales Cloud experience.
Configure Sales and Service Cloud features using declarative tools such as Process Builder, Workflow Rules, Validation Rules, Approval Processes, and Assignment Rules.
Customize page layouts and record types to optimize user experience and implement automation to streamline sales and service processes.
Lead endtoend Salesforce Sales and Service Cloud implementations, including requirements gathering, solution design, configuration, customization, testing, and user training.
Provide guidance and best practices to ensure successful project delivery and adoption of Salesforce solutions.
Collaborate with crossfunctional teams, including developers, administrators, and business stakeholders, to achieve project objectives.

Required Skills & Specialisms:

Indepth knowledge and experience working with Salesforce Sales and Service Cloud solutions, with a strong understanding of their capabilities, configuration options, and best practices.
Proven track record in delivering solutions for Lead Generation, Case Management, Service Cloud, and/or Sales Cloud.
Proficiency in configuring Sales and Service Cloud features using declarative tools like Process Builder, Workflow Rules, Validation Rules, Approval Processes, and Assignment Rules.
Experience in customizing page layouts, record types, and implementing automation to optimize sales and service processes.
Demonstrated expertise in leading endtoend Salesforce Sales and Service Cloud implementations.
Salesforce Certified Sales Cloud Consultant and/or Salesforce Certified Service Cloud Consultant certifications are preferred but not mandatory.