- High School graduate or equivalent with four years related experience; or college degree and 6
- Successfully passes fingerprinting protocol and is approved to be a cash collector if applicable.
- Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type
- Ability to analyze situations, prioritizes, and develops solutions and makes recommendations.
- Ability to work with minimal supervision
- Ability to use good judgment and work independently, at times under the pressure of deadlines
- Ability to access situations prioritizes workload, develop solutions and make recommendations.
- Excellent customer service and communication/interpersonal skills, both over the telephone and
- Able to sit at a computer terminal with telephone headphones for extended periods of time.
- Basic math skills required.
- Proven ability to deal with a wide variety of individuals;
- Ability to deal sensitively and effectively with patients.
- Excellent organizational and problem-solving skills.
- Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents.
- Demonstrated administrative/office coordination skills.
- Demonstrated knowledge of medical practice terminology.
- Within six months of start date, based upon completion of training, the Supervisor, completes the
- Referrals (Incoming referral entry) and handling all referral WQs
- Schedule surgeries
- Work applicable work queues
- Enter/edit outside test results
- Messaging (CRM) if applicable
- 2nd calls in CRM if applicable
- Telephone encounters
- My open encounter
- Staff message
- New message
- Route Patient advice request to providers (My Chart)
- Patient Schedule (My Chart)
- Letters
- Pools
- Patient look up
- Check in process
- Check out process
- Comment field
- Quick note
- Scanning
- Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medical record data abstraction, or patient financial services.
- Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three.
- Prior experience with EPIC.
-
Coordinator (Brisbane)
1 day ago
Australian Council of Trade Unions (ACTU) Brisbane, AustraliaThe United Workers Union is seeking a highly motivated Coordinator based in Brisbane, Queensland. · **ABOUT UNITED WORKERS' UNION** · United Workers' Union is a powerful member-led union whose sole purpose is to serve the collective interests of members in workplaces and communit ...
-
Communications Coordinator Brisbane
4 hours ago
Intrinsic Health Brisbane, AustraliaUnique role for communications specialist with opportunity for advancement · **About us**: · The Intrinsic Health Group, founded in 2017, is a rapidly growing organisation. Our Allied Health Professionals (Occupational Therapists, Physiotherapists, Exercise Physiologists, Podiatr ...
-
Airport Coordinator, Brisbane
4 hours ago
The Estée Lauder Companies Brisbane, AustraliaWe have an exciting opportunity for a motivated and driven salesperson with luxury retail experience. · The Airport Coordinator (APC) is the first point of contact for the retailer regarding all operational issues for all Estee Lauder brands on the shop floor and is required to r ...
-
Brisbane Airport Coordinator
1 day ago
DHL Supply Chain Brisbane, Australia**About us** · When you work with us you'll find that we deliver results; without compromising on respect. We value each other's differences while recognising individual strength. · We are the world's leading contract logistics company. We create competitive advantages for our cu ...
-
Project Coordinator, Brisbane
2 days ago
WSP Australia Brisbane, AustraliaJoin our team of intelligent and collaborative Changemakers and make your mark on tomorrow · In this role, you'll support the Mine Engineering & Stability team from our Brisbane office as you provide high-level support to Project Manager(s). Mitigate risk and facilitate the deliv ...
-
Talent Coordinator Brisbane
1 week ago
Guardian Early Learning Group Brisbane, AustraliaAre you an early childhood professional looking for an exciting opportunity within Recruitment? Look no further Guardian Childcare & Education is a leading provider of high-quality childcare and early education services. We are on the lookout for a passionate and driven Talent Ac ...
-
Accounts Coordinator- Brisbane
2 days ago
Safety People Brisbane, AustraliaFull time · - On-site parking · - Immediate Start · Our client needs someone who is well-organised and pays attention to details. You'll be responsible for managing the day-to-day tasks of our finance and administration team, making sure that everything is done correctly. · Your ...
-
Theatre Floor Coordinator Brisbane
2 days ago
Talent Focus Recruitment Brisbane, Australia**Theatre Floor Coordinator** · **Location: Brisbane, Queensland, Australia** · A reputable day hospital located in the vibrant city of Brisbane, Queensland, is currently seeking a highly organized and dynamic Theatre Floor Coordinator to join their dedicated team. With a commitm ...
-
Theatre Floor Coordinator Brisbane
1 week ago
talent focus Brisbane, AustraliaPrivate Hospital · - No late nights · - Onsite Parking and close to Public Transport · **Job Advert: Registered Nurse - Theatre Floor Coordinator** · **Hospital in Brisbane** · **Position**: Registered Nurse - Theatre Floor Coordinator · **Location**: Brisbane, Queensland · We ar ...
-
Theatre Floor Coordinator Brisbane
2 days ago
talent focus Brisbane, AustraliaFull time position · - Great working hours · - Brand new position · **Theatre Floor Coordinator** · **Location: Brisbane, Queensland, Australia** · A reputable day hospital located in the vibrant city of Brisbane, Queensland, is currently seeking a highly organized and dynamic Th ...
-
Rostering Coordinator Brisbane Qld
4 hours ago
Prodigy Health Solutions Brisbane, Australia**Rostering Coordinator (Aged Care and Disability) - Brisbane** · **Purpose of Position** · The purpose of this role is to provide rostering administrative support to Prodigy Health staff and the Facilities that we service. · **Key Responsibilities** · - Manage staff rosters in a ...
-
Oshc Coordinator South Brisbane
1 week ago
Junior Adventures Group Brisbane, Australiaand Requirements · Become a leader within an existing OSHC service · Career development, support & training provided · 34-hours per week | Monday to Friday · The role in a nutshell · Our service in South Brisbane is looking for a passionate and experienced childcare OR youth prof ...
-
Marketing & Fundraising Coordinator, Brisbane
4 hours ago
The Shift People Brisbane, AustraliaFull time permanent opportunity · - Hybrid model (mix of working from the office and home) · - Newly created position · - **Full time permanent opportunity**: · - **Hybrid model (mix of working from the office and home)**: · - **Newly created position**: · - **$80,000 + super + s ...
-
QA & Compliance Coordinator - Brisbane
1 week ago
AIR Recruitment Brisbane, AustraliaOur client is a national Disability Services provider, committed to providing those who have disabilities with quality and individualised support services through supported accommodation, day programs and in-home care, to allow them to achieve their life goals. Due to continuous ...
-
Justice and Attorney-General Brisbane, AustraliaAcross the state, Court Services Queensland (CSQ) employs over 1,000 skilled and dedicated staff, who work to deliver a range of services, which support an independent judiciary. CSQ deals with matters that affect every facet of life in Queensland and have a significant impact on ...
-
Front Office Coordinator Brisbane, Qld
2 days ago
Bupa Dental Care Brisbane, Australia**Posted** 09/08/2023 · **Job Number** 21159 · **Full/Part** Full Time · **Posting End Date** 07/09/2023 · Do you have customer service along with some people experience? · Are you after a meaningful, job that's changing people's health for the better - look no further. A career ...
-
Operations Coordinator Full-time Brisbane
2 days ago
Tiffany & Co. Brisbane, Australia Full timeWe now have a rare and exciting opportunity for a skilled and experienced individual to join our stunning Brisbane Boutique as an Operations Coordinator on a Full-time basis. · In this role, you will effectively perform all aspects of customer service within the boutique that rel ...
-
People Group Brisbane, AustraliaHigh-quality and competitive transport service · - Supportive team and collaborative spirit · - Salary up to $80,000-$90,000 + Super · **ABOUT THE COMPANY** · This company is an Australian-owned and family-operated transport business. With decades of specialised experience in nat ...
-
DOGUE Bulimba, AustraliaGreat Staff Incentives and Discounts · - Bulimba location with parking included · - Work with Dogs and in a retail and grooming environment · DOGUE stands as a leading dog boutique and spa network in Australia, offering an array of services encompassing grooming, day care, and re ...
-
Sales Coordinator– Brisbane Airport Hotels
5 days ago
Pullman Brisbane Airport Brisbane, AustraliaCompany Description · The Brisbane Airport Hotels Group encompasses the Pullman, Novotel and ibis Brisbane Airport Hotels, as well as the Brisbane Airport Conference Centre. We have a Rooftop Event Space, Executive Lounge, 532 guest rooms, 3 restaurants, and 17 meeting spaces. Lo ...
Practice Coordinator 3- Brisbane - Brisbane City, Australia - UCSF Health
Description
UCSF Health Contact CenterFull Time
77997BR
Job Summary
As a patient-focused organization, UCSF Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. UCSF Health seeks faculty and staff that are committed to the values of professionalism, respect, integrity, diversity, and excellence that are integral to our mission. The Practice Coordinator 3 is primarily responsible for representing the administrative team as the public face of the Practice and works closely with the administrative, clinical and management teams to support practice operations and customer service recovery and intervention efforts. S/he provides support to all functions of the administrative teams including but not limited to: CRM messages, telephone encounters, referrals, APeX in-baskets, scanning, scheduling, filing, authorizations, and billing. The PC 3 is responsible for the maintenance of all routine clerical operations and communications. S/he adheres to the UCSF House and Telephone Standards and is sensitive to the needs of patients, staff and providers at all times. The PC 3 is a team player who works closely with others and who is flexible in dealing with the changing priorities. S/he is a self-reliant individual who synthesizes his/her knowledge of practice operations in order to problem-solve, prioritize and facilitate complex transactions in the course of his/her daily activities. This position makes a difference for patients in an outpatient care unit by providing excellent customer service, facilitating and ensuring the accuracy of the information flow between medical, hospital staff and departments to maximize unit efficiency. The PC 3 is required to work at any UCSF campus as needed and scheduled.
The final salary and offer components are subject to additional approvals based on UC policy.
To see the salary range for this position (we recommend that you make a note of the job code and use that to look up): TCS Non-Academic Titles Search )
Please note: An offer will take into consideration the experience of the final candidate AND the current salary level of individuals working at UCSF in a similar role.
For roles covered by a bargaining unit agreement, there will be specific rules about where a new hire would be placed on the range.
To learn more about the benefits of working at UCSF, including total compensation, please visit:
Required Qualifications
patient records systems. Able to sit at a computer terminal with telephone headphones for
extended period of time.
At UCSF Health, our mission of innovative patient care, advanced technology and pioneering research is redefining what's possible for the patients we serve – a promise we share with the professionals who make up our team.
Consistently ranked among the top 10 hospitals nationwide by U.S. News & World Report – UCSF Health is committed to providing the most rewarding work experience while delivering the best care available anywhere. In an environment that allows for continuous learning and opportunities for professional growth, UCSF Health offers the ideal atmosphere in which to best use your skills and talents.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California San Francisco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
Organization
Health
Job Code and Payroll Title
004818 PRACTICE CRD 3
Job Category
Administrative Support
Bargaining Unit
Teamsters Local Clerical and Allied Services Unit (CX)
Employee Class
Career
Percentage
100%
Location
Brisbane, CA, Hybrid
Shift
Days
Shift Length
8 Hours
Additional Shift Details
Monday - Friday
#J-18808-Ljbffr