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    customer service coordinator - Townsville, Australia - Bradken

    Bradken
    Bradken Townsville, Australia

    4 days ago

    Default job background
    Full time
    Description

    17th April, 2024

    Who We Are:

    Bradken is equipping the resource sector to sustainably advance society.

    As an Customer Service Coordinator you'll be joining a global leader in the design, manufacture and supply of wear products and services for mining equipment.

    Our strong global team members are proud of the innovative solutions we provide our customers and our commitment to being carbon neutral by 2030.

    You'll join a diverse and inclusive team contributing across more than 100 unique professions and trades.

    What's the Role:

    Reporting to the Order Fulfilment Team Lead you will ensure both Internal and External customer satisfaction through timely and efficient fulfilment of internal & external orders, and provision of support to maintain effective logistics function across the defined region.

    With your excellent organisational skills, you will thrive in a busy role and deliver timely, accurate and effective processing of sales orders and purchase orders to enable accuracy in order fulfilment.

    You will be well-versed in and committed to upholding compliance with international, local, and internal regulations concerning business practices, modern slavery, and sanctions. This commitment ensures ethical standards are maintained and potential risks are minimised.

    You are a collaborative individual and will work closely with the Bradken Sales teams and Freight and Purchasing staff liaising about orders from manufacturing plants and other third-party suppliers to ensure customer requirements are satisfied.

    With utmost customer focus, you will support our Sales teams in providing up-to-date reporting on the progress of orders for the region.

    As a Key Technical Criteria:

    • Experience in Customer Order Management
    • Working experience in mining-related background preferred, but not essential.
    • Sales support experience in a similar role preferred, but not essential.
    • Salesforce accreditation, preferred, but not essential.
    • Microsoft Outlook, Word and Excel skills essential


    The role can be based in Townsville.
    If you'd like to part of team that's changing the game, please apply along with your resume and a brief covering letter highlighting why this should be your next role and the closing date to apply for this role is 6th May 2024, Everyone has a part of ours
    Why join our team at Bradken?

    • Safety first environment and mindset
    • Flexible work options
    • Competitive Total Reward Packages
    • Global and local recognition programs
    • Paid Parental Leave
    • Learning and Development focus
    • Education assistance
    • EAP for you and your family
    • Community Involvement program


    Before commencing employment, you will be required to complete a psychometric assessment and a pre-employment medical including drug and alcohol testing.

    WE RESPECTFULLY REQUEST NO RECRUITMENT AGENCY APPROACHES

    Bradken is an Equal Opportunity Employer and we are committed to providing a diverse, inclusive, engaging, and flexible environment for our people because great things happen when individuals are given the opportunity to bring themselves into their work. All employment will be based on merit, competence, performance, and business needs.

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