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    Guest Experience Representative - Victoria, Australia - Vicinity Centres

    Vicinity Centres
    Vicinity Centres Victoria, Australia

    6 days ago

    Default job background
    Part time
    Description

    Role purpose

    The key purpose of the Guest Experience Representative is to provide in centre communication, coordination and information services for our customers to ensure their experience is better, easier and more enjoyable.

    What will you bring?

    You will have demonstrated customer service skills with previous experience in a customer-facing role. You will have a professional and customer focused approach, be confident in handling a variety of guest enquiries including cash transactions and customer feedback. You are known for your ability to effectively multitask and prioritise activities and have a sound background working independently with minimal supervision. You'll be passionate about providing an exceptional customer experience and a genuine desire to bring the Vicinity brand to life.

    There are two part-time roles we are hiring for. Please see below.

    Part-time 1:

    Monday, Tuesday and Thursday - 11:45am - 3:15pm

    Wednesday - Friday - 12:15pm - 3:15pm

    Total hours: 16.5 hours per week

    Part-time 2:

    Thursday - 5:15pm - 9:00pm

    Saturday - 12:45pm - 5:00pm

    Sunday - 1:15pm - 5:00pm

    Total hours: 11.75 hours per week

    Please let the recruiter know which part time position you are interested in.

    Why Vicinity?

    Our benefits program focuses on creating an awesome place to work in which our people are rewarded and recognised. This includes:

  • Flexible working options
  • Birthday leave & purchased additional leave
  • $1,000 worth of VCX securities rewarded for eligible team members
  • Internal mentoring program
  • Generous Parental Leave
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