- Lead the adoption of Salesforce within the organization, including delivering comprehensive training and personalized support.
- Serve as the primary contact for Australian-based Salesforce users seeking support or wishing to escalate issues.
- Work closely with internal and external stakeholders to ensure smooth operation and optimization of Salesforce functionalities.
- Drive the analysis of Salesforce data, collaborating with the Marketing and Communications team to translate insights into actionable strategies for market prioritization and campaign optimization.
- Support the sales and market development teams with CRM-based tools for account planning, management, and territory plan management.
- Identify, document, and escalate bugs and enhancement opportunities to the global team, participating in global prioritization discussions.
- Co-lead pilot implementations of new Salesforce functionalities or enhancements, ensuring successful, timely, and budget-compliant execution.
- Tertiary qualifications in Marketing, Business, or a related field.
- Relevant Salesforce certifications – Sales Cloud, Service Cloud, Marketing Cloud.
- A minimum of 3 years of experience in a similar or equivalent role.
- Prior experience in the agriculture sector would be an added advantage.
- Experience with Netsuite, SMP.
- Exceptional stakeholder management skills, with the ability to navigate complex internal and external relationships effectively.
- Strong analytical skills, with a proven track record of turning data into actionable insights.
- Excellent communication and training skills, capable of supporting users of varying technical abilities.
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Commercial Excellence Specialist - Victoria, Australia - Nufarm
Description
Sales Enablement Specialist- Salesforce
Nuseed. Value Beyond Yield
Nuseed is committed to delivering value that extends far beyond yield. Our philosophy is rooted in the belief that plant science has the potential to address some of the most significant sustainability challenges facing our world today. We're proud that our Nuseed genetics are chosen for one in every two hectares of canola planted in Australia, a testament to our influence in the agricultural sector. With our innovative strides, particularly in the development of Nuseed Carinata and other downstream value propositions, we are becoming a true agricultural innovator focused on developing value chains adding value for all players involved. This is core to our global commitment and what sets us apart. Over 400 Nuseed employees work across our global locations, including three world-class Nuseed Innovation Centers.
Established in Australia in 2006, Nuseed has grown to offer industry leading germplasm, advanced molecular capabilities, regional R&D and commercial teams in Australia, Europe, North America and South America, and sales in more than 30 countries. Nuseed is a wholly owned subsidiary of Nufarm Limited (AUX: NUF).
How can you inspire innovation at Nuseed?
We are seeking a dynamic and experienced Commercial Excellence Specialist (CES) to spearhead the adoption, administration, and effective usage of the Salesforce platform across Australia. This pivotal role focuses on enhancing the Salesforce experience for our field teams (Sales and Market Development) and Customer Service team, ensuring they are well-supported and proficient in utilizing the platform to achieve their goals.
What will you be doing?
What do you bring?
If you are inspired by the prospect of being a part of something bigger, we want to hear from you.
We are an equal opportunity employer, and we value diversity. All employment decisions are decided based on qualifications, merit, and business needs. We are committed to building an inclusive environment for all Nuseed employees