Talent & HR Manager - Mackay Regional, Australia - Contoureducation

Description

We have a once-in-a-lifetime opportunity for a driven and committed individual to join our passionate team. Be the pioneer who shapes the future of talent acquisition,recruiting, human resources , and culture at Contour Education for 2024 and onwards

Who Are We

We empower students and their studies by providing highly engaging small-group tutoring designed to prepare them for school assessments and final exams. Our sessions are presented by experienced but young tutors who can teach the study design in a simple and intuitive yet engaging way.

Over 2,000 students and 30 staff have joined our tutoring services since our founding in 2020. Our growth is a testament to our dedication to providing ALL our students and parents with a high-quality tutoring experience (from 24/7 personal support to on-demand resources) and our commitment to helping them achieve their goals. We were listed as the 17th Fastest Growing Startup by the Australian Financial Review in 2022 and recently ranked again for 2023, and we're continuing to multiply year over year

It's our vision to reshape education, starting with tutoring.

The Role

Until now, our administration team and operations manager have handled talent acquisition and HR duties. However, as our company continues to grow, the need for a dedicated leader to oversee and expand the "people" department has become increasingly evident. In this role, you'll be creating new systems and processes for efficient talent acquisition, recruitment, onboarding, training, cultivating strong relationships with existing staff, and spearheading new HR-related projects that help push Contour forward.

This role is best suited for someone looking for a unique opportunity and challenge to grow within a start-up. Due to the rapid growth of our company and the pivotal role recruiting plays, there's potential for the role to evolve and perhaps one day even lead to higher responsibilities such as becoming the Chief People Officer (CPO). Many of our earlier hires at Contour have moved up to leadership roles, and continue to work incredibly hard and dedicate themselves towards our vision of reshaping education.

Initially, this role will require consistent part-time hours in-person at our office. And it offers the prospect of transitioning into a full-time position, given a sufficient workload and commitment from you

This role is not for someone wanting to work only for 1-2 years max, as we are looking for someone with the willingness and capacity to commit long-term, grow with Contour, and become a leader in their department.

Why Contour?

Working in our collaborative environment with an energetic team is a fantastic opportunity to hone your skills, and learn heaps along the way At Contour Education, you'll get an inside look at one of the fastest growing start-ups in education in Australia. Our team is super driven and hard-working, but we're all easy-going and friendly, and we love our frequent (paid-for ????) team dinners and meet-ups, where you'll get to talk and vibe with everyone. Rather than being in an overly formal corporate HR setting, at Contour you can apply the same skills in a start-up environment with a young and energetic team.

Our goal is to reshape education, starting with tutoring. We think there's an opportunity for a brand and organisation to create a significant impact on school-level education in Australia. We believe, through the implementation of technology and business practices, learning can be much more enjoyable and effective for students. As we progress, our small steps start to become big strides, as we make major advances in the resources & support we provide to our students. We strongly believe that if you want to apply your management/HR skills in the education space, Contour is the place to be, and this might just be the role for you

We also understand that this role might seem a bit daunting because of the high expectations, but we're dedicated to making sure you're well-prepared from day one. You'll be properly onboarded with all the support and personal feedback you need to settle in. And because this role is pretty unique, as we grow, you'll see doors opening for further career progression, like hiring your own team members, and moving into more senior leadership roles as Contour Education expands

Key Responsibilities

As our first official Talent & HR Manager, you'll be working on further developing and maintaining our recruiting, training and HR processes. You'll work on a range of duties which include but aren't limited to:

• Managing and filtering incoming job applications,
• Crafting new job postings and descriptions,
• Coordinating and conducting interview rounds,
• Handling correspondence with job candidates,
• Organising employee documentation and overseeing the onboarding process,
• Enhancing hiring procedures and developing relevant documentation,
• Initiating creative hiring campaigns and contributing to marketing efforts,
• Collaborating with the accounts team to manage payroll processing,
• Scheduling staff rosters and managing leave requests, sickness reports, and off-days,
• Ensuring staff and workplace compliance with regulations,
• Building professional relationships with team members,
• Leading peer feedback sessions and conducting one-on-one meetings,
• Championing professional development and promoting growth opportunities within the team.

Expected Hours

• 20 hours/week at our Glen Waverley office, with the opportunity to increase over time to a full-time workload :)

Skill Requirements

• ???? Honesty and Integrity
• ???? Excellent Customer Service Skills
• ???? High Level of Empathy
• ???? Exceptional Communication Skills
• ???? Detail-Oriented & Organised
• ???? Energy and Enthusiasm
• ???? Independence & Proactiveness
• ???? Ability to Build and Maintain Relationships
• ???? Willing to Listen, Learn & Lead

Experience Requirements

• ???? Completed the VCE and Performed Well
• ???? Bachelor's Degree (or higher) in Commerce/HR/Management/Business
• ???? 2+ Years Experience in HR, and/or Recruiting/Management Experience

NOTE: These are not hard-fast requirements; however, they are favourable to your application.

Personal Requirements

• Passionate, and Engaged (we want you to genuinely interested in working in education)
• ???? Long-Term Mindset & Vision (if you're selected, we'd like you to come for the ride for as long as you can)
• ???? Genuine Desire to Help Students & Parents (it's our goal to help students achieve their potential)
• ???? Full Academic Year Commitment (e.g. no overseas exchange trips for 8 weeks :()
• Ability to Commit to Hours (e.g. can't constantly reschedule or miss work)
• ???? Travel to Glen Waverley
• ???? Sign an NDA (e.g. can't distribute our resources/company info to others)
• Agree to a non-compete clause (e.g. you can't work with similar organisations, exceptions apply, check with us)
• ???? Past VCE Graduate (we still accept applications from non-VCE graduates in exceptional circumstances)
• Competitive benefits and pay, that recognise your pivotal role in HR and talent management at Contour.
• A chance to shape careers and culture, fostering a thriving environment where students and staff can excel.
• As we grow, so do your opportunities - envision a path that can lead to leadership roles within a dynamic start-up.
• Personalised mentorship and training, dedicated to refining your HR and people management expertise.
• Work where creativity meets strategy - in a non-corporate setting, where you can directly influencing the company's innovative edge.
• Join an environment where team success is celebrated, while simultaneously boosting your public speaking, leadership, and collaboration skills.

By joining Contour Education, you won't be taking on just-another-HR-job; instead, you'll be embracing an opportunity to make a lasting difference in a growing company, and in an industry ripe for innovation