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Account Manager

    Account Manager - Mackay Regional, Australia - Assurant, Inc.

    Assurant, Inc.
    Assurant, Inc. Mackay Regional, Australia

    54 minutes ago

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    Description

    Why choose Assurant?

    At Assurant, we partner with leading global brands to simplify smart devices and tackle problems effectively. Our diverse team, representing various countries and cultures, is united by core values of common sense, decency, creative thinking, and outstanding outcomes. Join us to showcase your talent and ideas, and we'll provide an environment where you can grow.

    Job Responsibilities:

    • Establish and nurture valuable client relationships to ensure successful management of accounts
    • Support the Strategic Account Director in achieving client-focused goals
    • Aid in the introduction of Assurant products for the client
    • Address issues, enhance product offerings, and improve customer experiences
    • Prepare meeting materials, agendas, and action logs for timely solutions
    • Analyze data, create action plans, and ensure service level agreements are met
    • Proactively identify and resolve customer issues
    • Collaborate on commercial reviews and the launch of new products
    • Ensure compliance with both internal and external processes
    • Translate strategic objectives into effective plans
    • Strong negotiation skills to drive positive outcomes
    • Clear communication with partners and stakeholders to deliver optimal solutions

    Requirements:

    • Minimum of five years in account management
    • Bachelor's degree in Business or related field
    • Proficient in client relationship management
    • Deep understanding of product range and industry sectors
    • Demonstrated success in meeting KPIs and implementing customer change initiatives
    • Knowledge of insurance sales processes
    • Ability to identify growth opportunities
    • Strong interpersonal, negotiation, and networking skills
    • Experience in budget and financial management
    • Skilled in project and change management

    If this sounds like you, get in touch:

    If you believe you're a perfect match for this role, submit your resume and cover letter showcasing your experiences and qualifications.

    Assurant values diversity and inclusivity, bringing together individuals from various backgrounds to innovate and reflect global communities. By removing barriers, we strive for equity. Inclusion is a journey we embark on together, listening to the unique voices of each individual to drive innovation for all.

    Successful applicants will undergo necessary background checks.


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