Operations Manager - Melbourne, Australia - THE MONDAY GROUP
Description
Work in a beautiful setting 1 hour from Melbourne CBD- Boutique luxury hotel and lifestyle company
- Amazing culture and great employee benefits
With a fun and supportive culture, employee benefits and huge career growth potential, we are seeking a talented individual looking to make this role their own and work in an iconic venue.
The role:
- Reporting to the Area General Manager, you will work closely with all hotel operational teams to deliver high standards of customer service and quality control for events
- Review and set the customer service standards, ensuring that the hotel is consistently exceeding guest expectations
- Handson approach in the daytoday operations of all departments, including Rooms, F&B delivery and Events
- Support, manage and mentor staff, fostering a positive work environment whilst managing talent pipeline development
- Possess prior strong hotel experience, or in a similar senior F&B role, duty manager or front office manager
- Motivated, calm and confident, with the ability to work autonomously
- Proven ability in leading teams, effective delegation of duties and contribution to creating a positive workplace culture
- Flexible to work across a handson 7day roster
- Experience working closely with events clients
- Strong people management skills
Salary & benefits:
- $80-$90K plus super
- Work in a historic hotel property in stunning surrounds with a supportive team
- Discounted hotel stays, $1 coffee, a paid day off for your b'day and more
.....
THE MONDAY GROUP is a specialist recruitment agency and executive search firm for the events, experiential marketing, hotel & hospitality industries.
Working with clients Australia wide, we are a team of modern recruiters who value relationships and possess deep industry networks.
Harnessing savvy recruitment sourcing techniques and cutting-edge recruitment technology, we specialise in placing mid to senior-level professionals in Event Management, Experiential Marketing, Hotel Management and Executive Hospitality Management roles.
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