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    Operations Supervisor - Darwin City, Australia - The Travel Coorporation

    The Travel Coorporation
    The Travel Coorporation Darwin City, Australia

    Found in: Talent AU C2 - 3 days ago

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    Description

    The Role

    We are a travel and tour company. The key objective is to support the Operations Manager and work cohesively with both our Driver Guides and Sales team to ensure day to day operations are smooth running, safe, educational, fun and profitable.

    This is a hands on role and previous operational experience in Travel or Tourism or Transport is crucial for this role. We are looking for someone who is willing to commit to a long term career with AAT Kings.

    As a leader you will show passion and be knowledgeable about the Australian tourism market, you will help ensure our product remains top of mind as Australia's premier tourism operator.

    Reporting to the Northern Territory General Manager, key criteria will be to:

  • Effectively manage utilisation of operations staff at Darwin
  • Liaise with the Senior Management regarding business operations and staffing at the Darwin depot
  • Staff coordination and work allocation androstering/scheduling of staff inline with fatigue management guidelines
  • Manage depot and fleet utilisation records
  • Incident management, including breakdowns, accidents, and client incidents, including guest complaints
  • Ensure that all legislative requirements in relation to vehicles and equipment including occupational health and safety requirements are met
  • Support the Workshop staff and Senior Management

    • Additional Skill and Certifications

  • Previous vehicle co-ordination knowledge – preferably coach transport
  • Strong managerial skills, a can do attitude and ability to lead and motivate staff.
  • Ability to prioritize and manage multiple tasks, work well under pressure and meet deadlines
  • HR Drivers licences or willingness to obtain
  • Passenger Authority or H Endorsement or willingness to obtain
  • First Aid Certificate or willingness to obtain
  • May require some travel

    • Benefits

  • Staff travel discounts for family and friends
  • Enjoy the great outdoors – Central Australia
  • 12 weeks paid parental leave – eligibility criteria applies
  • 2 team engagement days per year to share quality time with your team
  • Access to retail and wellbeing discounts
  • 2 days paid leave per year for volunteer opportunities of your choice.
  • Great working culture working with people who are passionate about travel

    • Who we are :

    Since 1912, AAT Kings Group (AAT Kings, Inspiring Journeys, SEIT Outback Australia and Down Under Tours) has grown to Australia and New Zealand's leading group touring company, delivering over 100 exceptional Guided Holidays, Short Breaks and Day Tour experiences across all corners of these magnificent destinations.

    A century ago, the untamed Australian landscape was but a twinkle in most travelers' eyes. But thanks to the vision of our foundation businesses, Pykes Tours and Bill Kings Outback Safaris, the way we explore changed in unimaginable ways. Like these early touring pioneers, and our global family-owned parent company, The Travel Corporation (TTC), we believe in pushing boundaries to provide remarkable experiences.

    AAT Kings together with TTC are committed to responsible travel. Our five-year sustainability strategy – How We Tread Right – has established 11 sustainability goals to guide the way we operate and the People, Planet and Wildlife projects we support through our TreadRight Foundation to ensure we Make Travel Matter. We believe that travel is an incredible gift. It has the ability to open our eyes to the unique cultures and spellbinding beauty of the natural world. But with this gift comes a responsibility – to protect the world as we know it.

    As the tourism rebound continues in Australia and New Zealand, we've never been more passionate about our next discovery.

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