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    Unit Manager Cairns - Dnata Travel Group

    Dnata Travel Group
    Dnata Travel Group Cairns, Australia

    1 week ago

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    Description

    Do you want a high-flying corporate career working for the world's largest air services provider, based in Cairns?

    We are currently seeking a highly motivated business leader to join our team as Unit Manager, based at Cairns airport.

    More about this role:

    Leading from the front, you will manage the day-to-day operational activities of the Unit and team, to deliver business enhancement solutions based on the unit needs .

    You will ensure the safe and efficient operation of the Unit and ensure National Standards, Compliance and Policies are maintained to achieve service delivery operational KPI's.

    In a nutshell, your main responsibilities are:

    • Attending to major operational problems and needs brought to your attention.
    • Understand and commit to being a great leader, balancing the operation of the business and genuine care and concern for your people.
    • Develop and implement systems and procedures that support the efficient and effective operation of the Unit.
    • Develop and implement strategic goals and action plans to meet changing business requirements.
    • Ensure that your team are set clear and consistent goals and expectations within their teams and regularly follow up on your team's KPI's.
    • Manage and oversee all service delivery and ensure that the Unit meets its obligations towards our customers.
    • Financial, risk and facilities management.
    • Support Production Management with meal/food productivity/quality and identify opportunities for improvement.

    What do you need to be successful in securing this role?

    • Proven supervisory and leadership experience to manage a team of 50+ personnel.
    • Substantial exposure to Airline Catering Operation processes.
    • Exceptional people skills, with the ability to negotiate and trouble shoot.
    • A good level of leadership, agility, diplomacy and ability to resolve complex problems.
    • Flexibility to work both on the floor and in the office as required.
    • High energy and results driven with the ability to work across and within teams.
    • Strong communication skills, both written and verbal.
    • Excellent time management skills.
    • Good understanding of Food Safety / WHS and quality assurance.
    • Good PC skills and an ability to work with an automated time and attendance system and other business-related systems.
    • Desirable: Competent in dnata and customer systems and portals for truck maintenance MEXX, food ordering JDE, Customer service and logistics.
    • Ability to implement and manage efficient process flow and systems in line with budget expectations.
    • Holder of current MR license and forklift license highly regarded.
    • Working knowledge of industrial relations practices.
    • Working knowledge of HACCP, ISO, AQIS and Customs systems.
    • Working knowledge of OHS and EEO systems.

    What's in it for you?

    • Competitive salary.
    • 5 weeks annual leave.
    • Career development and progression.
    • Be part of a close knit and dedicated team that are committed to excellence.
    • Discounts at hundreds of retailers, discounted health insurance, and wellbeing resources including online exercise classes.
    • Free onsite parking and meals.

    About Us:

    We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

    Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

    Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.

    Want to know more about dnata catering and our global businesses? Visit our Australian careers website and watch a short video here:

    Does this role sound perfect for you? If so, we want to hear from you

    To start the journey of joining our corporate team, click the link below and upload your resume and a cover letter that outlines your suitability for the role.


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