- Well-developed interpersonal communication skills with the ability to effectively develop productive relationships to sustain an excellent customer service culture, and to influence and mentor team members.
- The proven ability to work collaboratively as part of a service support team.
- Demonstrated experience in a service desk environment, in coordinating and delivering high-level customer service within agreed timeframes.
- Demonstrated extensive experience in providing high-level customer service across technical support and advice, with a particular focus on supporting teaching and learning applications (such as Canvas or other LMS) in the Higher Education environment.
- Ability to act as a point of technical escalation, problem-solve and engage appropriate technical expertise to resolve incidents.
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Support Coordinator
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Support Coordinator
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LLS AUS GROUP Adelaide CBD, AustraliaOur client is looking for dedicated Support Coordinators to join their team and provide the best services they can, and support everyone along the way. · There are multiple locations available across Sydney. · The Support Coordinator will be responsible for (but not limited to): ...
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Support Coordinator
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LLS AUS GROUP Adelaide CBD, AustraliaOur client is looking for dedicated Support Coordinators to join their team and provide the best services they can, and support everyone along the way. · There are multiple locations available across Sydney. · The Support Coordinator will be responsible for (but not limited to): ...
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Support Coordinator
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SA Government -DEPARTMENT OF HUMAN SERVICES Adelaide, Australia**Department of Human Services** · **Job reference**: 595028 · **Location**: ADELAIDE · **Job status**: Long Term Contract · **Eligibility**: Open to Everyone · **Role Highlights** · - Help people with disability lead their best life · - Multiple positions available · - Client-fo ...
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Support Coordinator
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Skylight Mental Health Wayville, AustraliaSkylight is looking to recruit a Support Coordinator. The role is classified as SAHCDS Level 4, fte and based across metropolitan Adelaide. · At a time of major development in the sector, we are looking for energetic, flexible, adaptable and responsive staff. Skylight is seeking ...
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Support Coordinator
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SA Government -TAFE SA Adelaide CBD, Australia**TAFE SA** · **Job reference**: 535500 · **Location**: ADELAIDE · **Job status**: Short Term Contract · **Eligibility**: Open to Everyone · - **Two temporary full-time roles located at Metropolitan campuses up to 29 December 2023**: · - **Be part of a highly engaged team in an o ...
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Support Coordinator
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NHC Disability services St Peters, Australia_POSITION DESCRIPTION_ · **SUPPORT COORDINATOR** · The Support Coordinator plays an integral role for NDIS participants in interpreting their NDIS plan, assisting them to establish the supports in their plan and develop their capacity over time to coordinate and manage their own ...
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Specialist Support Coordinators
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Employment Hero Adelaide CBD, AustraliaWe are looking for our next **Specialist Support Coordinator **superstars to join our Southern team · **What's in it for you**: · - Full induction and ongoing supervision with experienced Team Managers · - Annual professional development and wellbeing allowance · - Motor vehicle ...
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Ndis Support Coordinator
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Philips Homecare Pty Ltd Adelaide CBD, AustraliaWe are seeking passionate, experienced, and knowledgeable **Support Coordinators **to join our team · NDIS funded Support Coordination builds capacity for people with a disability to achieve their personal goals. Key functions being: · - Taking a holistic view by working effectiv ...
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Vendor Support Coordinator
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Ventia Pty Limited Adelaide CBD, Australia**The Opportunity** · Ventia has been awarded the Across Government Facilities Management Arrangement (AGFMA) for the Government of South Australia and as such we are looking for Vendor Support Coordinators to join our growing team. · This is a permanent full-time opportunity wor ...
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Support Work Coordinator
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SYC Adelaide CBD, Australia**Are you looking for a role where you can make a difference?** · As a registered National Disability Insurance Scheme (NDIS) provider, SYC is passionate about empowering people with disability or mental ill-health to build skills for life, get into work and transition to indepen ...
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Building Support Coordinator
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Fairmont Homes Kent Town, Australia**About Us** · We are one of SA's largest and most successful residential housing and development companies. With more than 57 years of design innovation and building experience, we continue as industry leaders, evolving to meet our clients' changing lifestyles. · **_We're Built ...
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Support Coordinator
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SA Government -TAFE SA Regency Park, Australia**TAFE SA** · **Job reference**: 595177 · **Location**: REGENCY PARK · **Job status**: Short Term Contract · **Eligibility**: Open to Everyone · - **TAFE SA Regency Campus** · **- ASO3 salary range $66,590 - $70,968 + Super***: · - Full-time contract to February 2025** · **About ...
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Support Coordinator
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Raphael care Pty Ltd Windsor Gardens, AustraliaWe at Raphael care Pty Ltd are committed to providing top-quality ,customised services to people with disabilities. Based in Adelaide, South Australia, we are a team of skilled doctors, health care specialists and administrators focused on creating an inclusive community for peop ...
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Briefings and Business Support Coordinator
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SA Government -DEPARTMENT OF HUMAN SERVICES Adelaide, Australia**Department of Human Services** · **Job reference**: 590270 · **Location**: ADELAIDE · **Job status**: Long Term Contract · **Eligibility**: Open to Everyone · **Role Highlights** · - Convenient CBD location · - Diverse and inclusive culture · - Flexible working arrangements ava ...
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Support Coordinator
5 days ago
SA Government -TAFE SA Tonsley, Australia**TAFE SA** · **Job reference**: 542776 · **Location**: TONSLEY · **Job status**: Short Term Contract · **Eligibility**: Open to Everyone · - **Temporary Part-Time up to 30 June 2024 at our Tonsley Campus**: · - **ASO3 Salary ($65,606 to $69,919 p.a, pro-rata) + Super**: · - **Co ...
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Support Coordinator
4 days ago
8848 Disability Services Campbelltown, AustraliaDue to significant expansion, 8848 Disability is currently looking for passionate and experienced team members to join our team as an Independent Subcontractor. We are looking for multiple Independent Support Coordinators and Psychosocial Recovery Coaches to work remotely across ...
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Support Coordinator
1 week ago
Ability Options Campbelltown, AustraliaOpportunity to join a progressive and inclusive team to achieve outcomes · - Flexible location (Campbelltown, Penrith or Seven Hills) · - Supportive workplace with a range of employee benefits · **Who Are We?** · Ability Options provides employment and disability services to peop ...
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Support Coordinator Full Time
1 week ago
Community Support Incorporated Wayville, Australia Full time**Salary packaging - maximising your take home pay**: · - **Great team environment working with a dynamic and supportive team**: · - **Great location and work culture** · **The Organisation** · Community Support Incorporated is a leading provider of home care services in the disa ...
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Support Coordinator
3 days ago
SA Government -TAFE SA Tonsley, Australia**TAFE SA** · **Job reference**: 574174 · **Location**: TONSLEY · **Job status**: Short Term Contract · **Eligibility**: Open to Everyone · Location is Tonsley Campus · Temporary Full time role up to 26 July 2024 · Be Part of Dynamic Future Industry and Trade Business Unit · **Ab ...
Support Coordinator in Adelaide - The University of Adelaide
Description
(HE06) $86,360 - $93,285 per annum plus an employer contribution of 17% superannuation applies.
Are you a people person with excellent customer service skills? Are you able to build effective relationships?
The Learning, Enhancement and Innovation team have a continuing opportunity for a Support Coordinator who can effectively lead through influence and mentor team members.
Learning Enhancement and Innovation (LEI) facilitate, collaborate, design and create engaging and flexible student-centric blended and online learning experiences. In partnership, LEI empower academics to teach and students to learn by providing expertise for the design and development of innovative pedagogically driven practices and learning technologies.
The Support Coordinator operates as part of a collaborative team and is responsible for coordinating learning systems support services and providing specialist technical support. Using their technical and customer support experience to address complex learning and teaching support needs within digital learning systems.
The Support Coordinator works to ensure service consistency and excellence within the Learning Systems Team, particularly for our MyUni Support Service Desk including constant phone coverage and customer service within agreed timeframes.
To be successful you will need:
The successful candidate should have demonstrated the ability to adapt to, thrive in, and lead by example in an environment of constant technical change.
Enjoy an outstanding career environment
The University of Adelaide is a uniquely rewarding workplace. The size, breadth and quality of our education and research programs - including significant industry, government and community collaborations - offers you a vast scope and opportunity for a long, fulfilling career.
It also enables us to attract high-calibre people in all facets of our operations, ensuring you will be surrounded by talented colleagues, many world-leading. Our work's cutting-edge nature - not just in your own area, but across virtually the full spectrum of human endeavour - provides a constant source of inspiration.
Our culture is one that welcomes all and embraces diversity consistent with our and our Values of integrity, respect, collegiality, excellence and discovery. We firmly believe that our people are our most valuable asset, so we work to grow and diversify the skills, knowledge and capability of all our staff.
We embrace flexibility as a key principle to allow our people to manage the changing demands of work, personal and family life.
In addition, we offer a wide range of attractive staff benefits. These include: salary packaging; flexible work arrangements; high quality professional development programs and activities; and an on-campus health clinic, gym and other fitness facilities.