Jobs
>
Melbourne

    Managed Security Training Awareness Administrator - Melbourne, Australia - Proofpoint

    Proofpoint
    Proofpoint Melbourne, Australia

    5 days ago

    Default job background
    Full time
    Description

    It's fun to work in a company where people truly BELIEVE in what they're doing

    We're committed to bringing passion and customer focus to the business.

    Corporate Overview

    Proofpoint is a leading cybersecurity company protecting organizations' greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.

    We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.

    The Role

    We are seeking a Managed Services Representative to join our APAC team who work directly with and support our customers in the Australia/Asia Pacific markets.

    Our Managed Services Representatives guide our Managed Service customers as they plan and implement their Cyber Security Training and Awareness programs. Our representatives bring Proofpoint experience and Best Practices with them.

    As our customer-base continues to grow and our technology solutions are constantly updated, we strive to work efficiently & effectively in a fast-paced, rapidly changing environment. That means we also need to be excellent at time management and prioritizing.

    Our customers rely on us to plan their projects and ensure they go off without a hitch. We're organized, meticulous and responsive. All details are to be considered before rolling out a program. "If it's mentionable, it's manageable."

    We believe it's important to have demonstrated the ability to work independently or part of a team. While most of the work we do is independent, we share what we know and step in to assist others on the team in order to meet the needs of all our customers.

    Your day to day

  • Work with customers to plan their annual Security Training and Assessment program
  • Develop implementation and communication strategies
  • Create and launch training assignments, assessment campaigns and status reports
  • Resolve low-level technical issues as they pertain to Proofpoint Security software
  • Follow approved escalation process for all other software concerns
  • Handle a Managed Services account load and keep an updated status for each of the Managed Services customers in our CRM system. Must also provide detailed updates for customer interactions and planning sessions.

    • What you bring to the team

  • Fluency in English and Japanese
  • Bachelor's degree or an equivalent combination of education and work experience
  • Excellent written and oral communications skills are mandatory, as is a solid understanding of SaaS
  • Strong interpersonal and customer management skills
  • Demonstrated ability to develop technical skills (experience with HTML, Salesforce, Splunk, Microsoft Excel, Access and Project is a plus)
  • Excellent time management skills
  • Adaptive skills, learns quickly, asks questions, and solves and resolves independently
  • High energy, confident, and enthusiastic attitude

    • Why Proofpoint

    Protecting people is at the heart of our award-winning lineup of cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organization with leading-edge products—and many exciting reasons to join our team. We believe in hiring the best the brightest and cultivating a culture of collaboration and appreciation. We are a diverse, multinational company with opportunities in all functions, and leaders that welcome candidates from all walks of life. Apply today and explore your future #LifeAtPFPT.

    #LI-PC1

    If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

  • Labour Hire and Recruitment

    Administration Officer

    4 days ago

    Labour Hire and Recruitment Melbourne, Australia

    History in a similar administration role · - Experience customer service skills internal and external · - Awareness of Work Health and Safety principles and relevant rail safety · **Administration Officer** · **$30+ per hour 6month contract** · Our client provides and maintains t ...

  • Chandler Macleod

    Aps5 Privacy Officer

    1 day ago

    Chandler Macleod Melbourne, Australia

    **Location**:Richmond or Geelong · **Contract Length**: 12 months contract · **Rate**:$55.24 Hourly (plus super) · **About the Role**: · The · **APS5 Privacy Officer** is a team membership position and where required, will perform work that involves team leadership responsibiliti ...

  • Aware Super

    Client Service Officer

    3 days ago

    Aware Super Melbourne, Australia

    **Could you be super helpful?** · As one of Australia's largest profit-for-members superannuation funds, we always remember whose money it is and whose future we're looking after. Our 1.1m+ members. These are the people who inspire what we do and how we do it, every day. · And we ...

  • Aware Super

    Enjoy Consultant

    1 week ago

    Aware Super Melbourne, Australia

    **Want to be a force for good?** · At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground. We have always believed that we have a responsibility to i ...

  • Royal Botanic Gardens

    Direct Mail and Database Administrator

    1 week ago

    Royal Botanic Gardens Melbourne, Australia

    Provide key support to the fundraising, marketing and communications teams · - Fulltime, ongoing position · - South Yarra location with hybrid work model available · About the Role The Direct Mail & Database Administrator provides essential support for the organisation's fundrais ...

  • Aware Super

    Team Assistant, Member Solutions

    1 week ago

    Aware Super Melbourne, Australia

    At Aware Super we believe that we do well through doing good. Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground. We have always believed that we have a responsibility to invest in ways that deliver strong r ...

  • The Royal Women's Hospital

    Administrative Officer

    5 days ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Not provided · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Health and Allied Health, Medical, Nursing · Reference: 25120 · **Administrative Officer · ...

  • Commonwealth Bank

    Group Cyber Education Manager

    1 week ago

    Commonwealth Bank Melbourne, Australia

    **Group Cyber Education Manager** · - Customer-focused and high integrity culture. · - We value career progression. · **See yourself in our team**: · Cyber Security protects the Bank and our customers from theft, losses and risk events, through effective and proactive management ...

  • Royal Botanic Gardens

    Direct Mail and Database Administrator

    5 days ago

    Royal Botanic Gardens Melbourne, Australia

    About the Role · The Direct Mail & Database Administrator provides essential support for the organisation's fundraising and marketing objectives through the coordination and administration of the Gardens Customer Relationships Management database and the provision of database inf ...

  • Impact Investing Australia

    Project Officer

    1 week ago

    Impact Investing Australia Melbourne, Australia

    About the role · The Project Officer is responsible for the efficient administration of Impact Investing Australia (IIA) projects. As part of a small team, the Project Officer works flexibly to support other team members to achieve the goals of the projects IIA is working on. · A ...

  • Bendigo & Adelaide Bank

    Community Engagement Advisor Community Bank Highett

    1 week ago

    Bendigo & Adelaide Bank Melbourne, Australia

    **Do more, dream more, become more. Welcome to Bendigo.** · **About us** · We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team a ...

  • Bendigo & Adelaide Bank

    Community Engagement Advisor Community Bank Dromana

    2 days ago

    Bendigo & Adelaide Bank Melbourne, Australia

    **Do more, dream more, become more. Welcome to Bendigo.** · **About us** · We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team a ...

  • The Royal Women's Hospital

    Clinical Support Officer

    1 week ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Not provided · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, I ...

  • Bendigo & Adelaide Bank

    Community Engagement Advisor Community Bank

    5 days ago

    Bendigo & Adelaide Bank Melbourne, Australia

    **Do more, dream more, become more. Welcome to Bendigo.** · **About us** · We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be bold and take calculated risks, knowing you have the backing of your team a ...

  • The Royal Women's Hospital

    Administration Officer

    3 days ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Not provided · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, I ...

  • The Royal Women's Hospital

    Administration Officer

    2 days ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Not provided · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, I ...

  • The Royal Women's Hospital

    Clinical Operations Support Officer

    1 week ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Full time · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Human Resources, IT and Telecommunications, Info ...

  • Royal Botanic Gardens Victoria

    Direct Mail and Database Administrator

    1 week ago

    Royal Botanic Gardens Victoria Melbourne, Australia

    About the role · - Provide key support to the fundraising, marketing and communications teams · - Fulltime, ongoing position · - South Yarra location with hybrid work model available · About the Role · The Direct Mail & Database Administrator provides essential support for the or ...

  • The Royal Women's Hospital

    Administration Officer

    1 week ago

    The Royal Women's Hospital Melbourne, Australia

    Location: Melbourne | Northern Metropolitan · Job type: Not provided · Organisation: The Royal Women's Hospital · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Facilities Management, Finance, Health and Allied Heal ...

  • Bendigo and Adelaide Bank

    Community Engagement Advisor Community Bank Highett

    5 days ago

    Bendigo and Adelaide Bank Melbourne, Australia

    Community Engagement Advisor | Community Bank Highett | Part-time | VIC · **Do more, dream more, become more. Welcome to Bendigo.** · **About us** · We're big enough to offer you every opportunity, but not so big that we lose the community feel that we're famous for. You can be b ...