Enjoy Consultant - Melbourne, Australia - Aware Super

Aware Super

Verified Company

Melbourne, Australia

3 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Want to be a force for good?
At Aware Super we believe that we do well through doing good.

Finding ways to support our communities is part of our DNA and we have a track record of being bold and breaking new ground.

We have always believed that we have a responsibility to invest in ways that deliver strong returns for our members at the same time as improving our communities, building a more sustainable economy and supporting employment locally and globally.

Your new role
***As a consultant in the Enjoy team, you will be responsible for delivering the end to end administration for accumulation and general retirement products including member onboarding, new member account creation, transaction processing, resolving data quality exceptions and processing member requests (e.g. update of details, beneficiary nominations, TPAs).You will also be required to support members, advisers, internal and external stakeholders by investigating and resolving simple queries, errors, and exceptions as well as review and index work items for the team in line with documented processes.

How do you exceed our expectations?

You will have demonstrated experience working in superannuation administration (knowledge in retirement products will be advantageous) and a sound understanding and knowledge of superannuation and retirement rules and regulations that underpin the products and services supported in super and retirement administration.

Additionally, you will have;

High level of attention to detail;
Member centric approach and empathetic decision making ability;
Strong written and verbal communication skills and the ability to convey complex concepts surrounding superannuation in a nontechnical manner;
Strong prioritisation and planning skills and demonstrated ability to complete tasks of varying complexity within agreed service levels;
A strong commitment to teamwork; and
RG 146 qualification in superannuation (highly desirable).

Employee experience
We understand that not everyone works in the same ways.

We offer flexibility so that you can perform your role at your best, in line with needs of the business.

Through hybrid working we balance the benefits of working remotely and together each week in the office to collaborate, connect and celebrate our success.

We provide opportunities to contribute to high-impact projects to scale our business and daily challenges that engage deep thinking and inspire innovation in all that we do.

We love working at Aware Super because our hard work is well compensated by:

A culture of career development, continuous learning and growth, supported by generous learning budgets
Abundant wellbeing offerings like a health & fitness reimbursement, work from home technology reimbursement, discretionary wellbeing and volunteer leave days, salary continuance insurance and plenty of organisationwide meetingfree zones
Competitive remuneration packages and attractive benefits

The Aware Super difference

At Aware Super, we believe that diversity of thought, background and experience creates better outcomes for our members and communities and stronger inclusion and belonging for our people.

We value a diverse workplace and strongly encourage women, Aboriginal & Torres Strait Islander people, people with cultural and linguistic diversity, LGBTQIA+ individuals, people with disabilities, and mature-age individuals to apply.

We are proud to be consistently recognised as an Employer of Choice for Gender Equality and our CEO, Deanne Stewart, is a Pay Equity Ambassador.

Our members are at the heart of everything we do, and we CARE deeply, DELIVER honourably, and LEAD bravely.