Administrative Officer - Parkville, Australia - The Royal Women's Hospital

The Royal Women's Hospital Parkville, Australia

4 days ago

Full time, Part time

Description

Full time or part time job share to a fulltime equivalent, ongoing position
Parkville location, with multiple public transport options available
$65,442 - $73,002 (pro-rata for part time) + salary packaging + super + 5 weeks annual leave

The Royal Women's Hospital is Australia's first and most trusted tertiary hospital dedicated to improving the health and wellbeing of women and newborns, offering specialised services within maternity, neonatal and women's health. Our goal is to be the best place to work, learn and contribute, and to provide exceptional experiences for our patients and consumers.

About the Department

The Women's Mental Health Service (WMHS) provides mental health services to the Royal Women's Hospital (RWH) at Parkville under the umbrella of the Social Model of Health Directorate. We are a small and dynamic team of clinicians dedicated to the mental health care of women, many of whom come from disadvantaged backgrounds. Our major areas of activity revolve around clinical work, and education & training. Clinical services cover maternity, gynaecology and women's cancer and neonatal services.

About the role

The Administrative Officer reports to and supports both the Head of Psychiatry and the Manager Psychology. The incumbent is responsible for the provision of efficient confidential administrative tasks, including diary/clinic management, scheduling of team meetings, information management and general admin duties. You will be the front of house for patients contacting the service about clinic appointments.

A regular day will see you:

Provide a high level of Admin support to all patients, visitors and staff of the Women's Mental health team
Diary and clinic Management
Information and data management
Timely administration of all queries (email/ telephone)
Additional administrative tasks as assigned

To gain a comprehensive understanding of the role and its requirements, we encourage you to review the attached position description when you click 'apply'.

About you

We are looking for someone with demonstrated ability to work within a team environment and manage phone conversations with clients who may at times be distressed, in a respectful and appropriate manner.

You'll bring with you:

High level interpersonal skills, including verbal and written
High level computer literacy including ability to utilize the hospital electronic medical record and other databases
Demonstrated ability to work within an atmosphere of ongoing development and change
Excellent organizational ability and capacity to foresee service administration needs and maintain systems that assist staff and Managers
Well-developed office management skills

Our benefits

At the Women's you will enjoy a culture that is collaborative, supportive and passionate about learning. We have a strong sense of purpose, and engage in meaningful work every day. We offer our people a range of rewarding benefits, including:

$11,660 in salary packaging benefits, for living expenses, meals and holiday accommodation
A suite of wellness initiatives designed to support you, including discounted financial, lifestyle and health options, and a comprehensive wellbeing program
Public transport options at our doorstep and end of journey facilities for cyclists
Onsite childcare centre and breastfeeding rooms
Mentoring, learning and career development opportunities
Five weeks annual leave, monthly ADO's where applicable, 17.5% leave loading and purchased leave options
Flexible, hybrid working arrangements where the role allows.

Inclusion and belonging

The Women's celebrates, values and supports a diverse and inclusive environment which reflects our vibrant community. We encourage applications from anyone identifying as Aboriginal and/or Torres Strait Islander. We also welcome anyone who identifies as LGBTQIA+, physically, linguistically, culturally and/or gender diverse, and people of any age to apply for our roles. We are committed to gender equity principles, and our people have an awareness of and sensitive approach to violence against women and family violence matters. We are proudly Breastfeeding Association accredited.

Join us

If you feel this role is right for you we warmly invite you to apply, and encourage your early application. All appointments are made subject to a satisfactory National Police Check, a Working with Children Check and three COVID-19 vaccinations, and may include a range of additional vaccinations including influenza, as required by the Department of Health. If you need assistance or require any reasonable adjustments to fully participate in the application or interview process, you are welcome to reach out to the contact person listed. We acknowledge that not all applicants will meet the full list of selection criteria outlined, and wherever possible we will consider applications where relevant experience can apply.

Desirable: Relevant qualification in administration Desirable: Relevant experience in health, government or community agencies Desirable: Well-developed computer literacy including use of Microsoft office software and ability to utilize the hospital electronic medical record and other electronic databases

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