Customer Care Consultant - Geebung, Australia - people2people

people2people

Verified Company

Geebung, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Free, onsite parking

Geebung location
Professional development opportunities

Our client

people2people have partnered with one of Australia's leading pest and hygiene companies who pride themselves on providing the best possible services to protect communities and create limited environmental impacts.

The role

Reporting to the Branch Manager, the purpose of this position is to provide high quality, efficient service to support in positive business and customer outcomes.

Your day to day will include

Answering and directing incoming phone calls
Making outbound phone calls to technicians and existing clientele
Answering general customer enquiries
Order & data entry
Maintaining and updating customer information database
Processing orders
Invoicing
Liaising with key stakeholders to ensure a smooth installation process
Activating warranties
Ad hoc administration as required

Selection criteria
To be successful in this role you will have

Previous customer service and administration experience
Computer literacy (MS Office Suite essential)
Strong attention to detail
High levels of accuracy

Benefits

Collaborative team
Job security
Employee benefits program
Flexible working hours
Free, onsite parking

If you are passionate about Customer Service and looking for a busy role which will offer day to day variety
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APPLY TODAY Alternatively, you can contact Georgia on for a confidential discussion.