- Great Wrap --
- Act as the first point of contact for customer inquiries, providing friendly and efficient service that reflects our brand's commitment to sustainability and innovation. Qualify these leads and convert them into happy Great Wrap customers
- Assist with the preparation and follow-up of sales presentations, proposals, and meetings, ensuring all materials showcase our design-driven approach and commitment to the environment.
- Manage customer databases, ensuring accurate and up-to-date reporting that helps us stay connected to our community.
- Support the sales team in scheduling appointments, organising samples, and any other administrative tasks to enhance our sales efforts.
- Contribute ideas for improving our sales processes and customer engagement strategies, keeping sustainability at the forefront.
- Effectively manage and nurture client relationships, acting as the primary point of contact for account inquiries, feedback, and ongoing support. Ensure timely and successful delivery of our solutions according to customer needs and objectives. Proactively assess, clarify, and validate client needs on an ongoing basis, fostering a partnership-based approach to drive continuous value and satisfaction.
- In the morning, you'll come into the factory and hit the ground running by working on the latest sales opportunities and converting customers currently reliant on plastic to sustainable alternatives that don't harm the environment.
- After lunch, you might have a quick sync-up with your manager or the broader team to discuss the nuances of a customer's requirements. Whether it's working out a roll-out plan or working with the manufacturing team to provide recommendations, no two days are the same.
- The beauty of sales is that it's flexible You will own your schedule and best determine the priorities for your day, week, and year - giving you a great level of autonomy.
- Lead Qualification
- Sales Pipeline Management
- Prospect Relationship Building
- Prioritization
- Results orientation
- Verbal communication
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Sales Account Manager - Mackay Regional, Australia - hatch
Description
This is a Sales Account Manager role with Great Wrap based in Tullamarine, AustraliaMore about the Sales Account Manager role at Great Wrap
**In this role, you'll be responsible for**
As a Sales Account Manager, your primary responsibility is to manage the customer pipeline effectively. This involves staying on top of customer interactions, ensuring timely follow-ups, and submitting proposals promptly. Your role also entails maintaining detailed records of these interactions and reporting on progress.
At Great Wrap, we are privileged to work with customers who want to drive real change within their organisation. Whether it's Chief Sustainability Officers or Heads of Procurement, these are people who are willing to go to extraordinary lengths to implement change that has a positive environmental outcome, making the daily tasks meaningful and downright enjoyable
Before we jump into the responsibilities of the role. No matter what you come in knowing, you'll be learning new things all the time and the Great Wrap team will be there to support your growth.
???? Please consider applying even if you don't meet 100% of what's outlined ????
Key Responsibilities
A Final Note: This is a role with Great Wrap not with Hatch.
We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.
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