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Member Services Officer
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Member Services Officer
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Uwu: Member Rights Officer
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Member Support Officer, Victorian Civil and
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Member Support Officer, Victorian Civil and
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Member Support Officer, Victorian Civil and
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Member Support Officer
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Chief Member Officer
4 days ago
Kaizen Recruitment Melbourne, Australia Full timeExecutive leadership position - Melbourne CBD location · Lead and manage through transformational change. · Lead the development of a member experience strategy. · Our client is a respected industry superannuation fund that generates exceptional retirement outcomes for its mem ...
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Chief Member Officer
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Kaizen Recruitment Melbourne, Australia Full timeSuperannuation (Insurance & Superannuation) · Our client is a respected industry superannuation fund that generates exceptional retirement outcomes for its members. · It is a purpose-led organisation that focuses on its people's development and wellness and makes a valuable impac ...
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Chief Member Officer – Superannuation
24 minutes ago
Kaizen Recruitment Pty. Melbourne, Australia Full timeOur client is a respected industry superannuation fund that generates exceptional retirement outcomes for its members. · It is a purpose-led organisation that focuses on its people's development and wellness and makes a valuable impact in the community. · This newly created Chief ...
Chief Member Officer - Melbourne, Australia - Ethos Beathchapman
Description
Board Appointments (CEO & General Management)The Opportunity to Join Our Team
Are you ready to make a difference in the financial wellbeing of Australians? Reporting directly to the Trustee Board, play a pivotal role in advocating for member outcomes and prioritizing their financial interestsAs a leader in financial wellbeing, we're committed to creating a better future for all Australians, from those just starting out to those planning for retirement.
What You Will BringBring your significant experience in senior leadership positions in governance roles, coupled with a deep understanding of the superannuation industry.
Your expertise will be crucial in supporting Registrable Superannuation Entities (RSE) Boards to meet fiduciary obligations, challenging service providers to uphold standards, and advocating for member interests.
Principal AccountabilitiesPrioritise Member Interests:
Advocate for members' outcomes,
Effective Challenge:
Provide robust challenge to Insignia Financial Group in delivering Trustee and member outcomes.
Business Planning Support:
collaborate on the development and implementation of business plans focused on quality member outcomes.
Conflict Management:
identify and raise conflicts of interest to support the prioritisation of members' financial interests where appropriate.
Conflict Mitigation:
Act as a first-line risk mitigant, providing insights on service provider performance.
Relationship Management:
Manage relationships and have oversight of services providers on behalf of the Trustee.
Promote Member Office:
Raise awareness of the Member Office's importance within the organization and work with the Trustee to ensure that member Office has appropriate roles, responsibilities, delegation and authority to deliver to the Member Office remit.
Strategic focus:
Assess planned activities and changes for alignment to the Trustee's strategic objectives, quality member outcomes and ability to deliver to plan
Integrated Leadership:
Leadership of a Member Office which integrates across the key divisions and forums ensuring a member lens across the value- chain.
Qualifications and Years of ExperienceExperience:
Significant experience in senior leadership positions in governance or legal roles working closely with Boards and senior Executives.
Superannuation
Experience:
In-depth knowledge and experience working in the superannuation industry, with retail superannuation experience.
Trustee Office
Experience:
proven track record working with or within a Trustee support office at a senior level is essential.
Qualifications:
A relevant undergraduate degree or equivalent, coupled with membership in relevant professional bodies.
Lead the Way
Here, your leadership style matters.
We value accountability, stakeholder relationships, and team engagement.
You'll have the appropriate authority and voice to advocate for member interests, build strong and trusted relationships, and create an engaging team environment focused on capability uplift.
Partnering with the Board and Service Company representatives, you'll drive key plans forward through effective change management practices.A Career That Works for You
At our organization, we're passionate about helping people feel good about their money.
As part of our team, you'll have the opportunity to put your fingerprints on the future, leading with your voice, ideas, and individuality.
Whether you're seeking more flexibility or looking to progress your career, we'll empower you to make decisions and explore new possibilities independently.
We're excited about making a meaningful impact on people's lives.As a team, we prioritize member interests over shareholder returns, ensuring that financial wellbeing is accessible to all Australians.
If you're highly adaptable, skilled at building trusted relationships, and passionate about driving positive change, then you're the kind of person we're looking for.
What Gets Us Excited About Working Here?If you're ready to lead with purpose and contribute to creating financial wellbeing for every Australian, join us in shaping a brighter future.
Let's work together to make a difference in the lives of others.Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police and basic credit checks as a condition of employment.
We acknowledge and celebrate the richness that individual di fferenc es bring to our team.Ifyou need assistance or an adjustment during the application process, please reach out and let us know.
For further information on this role or to confidentially applydirectly via theApply for this jobbutton or contact Matt Quinn on
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