Product Manager - Sydney, Australia - Commonwealth Bank of Australia
Description
Product Manager
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Permanent Opportunity:
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Sydney Location
Your business
Business Banking (BB) manages relationships with Commonwealth Bank's small-medium enterprise customers, mid-market corporate customers, and regional and agribusiness customers, providing a wide range of financial services and solutions.
See yourself in our team
The Everyday Business Banking (EBB) team supports the full spectrum of customers' everyday banking needs from the smallest businesses to the largest corporates.
- end business customer experience.
You will work in the squad responsible for the product and portfolio management of the Bank's core business transaction accounts, this includes: Business Transaction Account (BTA); Society Cheque Account (SCA); Foreign Currency Account (FCA); Business Online Saver (BOS); Stream Working Capital Transaction Account (SWCTA) and cash channels.
Do Work That Matters
As a Product Manager (PM) you will be accountable for the management of one or more products, as well as working with the broader team to enable outcome and success of the Core Commercial Deposits product portfolio.
The PM is responsible for sourcing information from various sources to enable monitoring of product performance and assessing that performance against key regulatory and performance objectives.
More specifically you will be;
- Work with the Product Owner to develop the product strategy and work with frontline, technology, risk and operations stakeholders to bring the strategy to life.
- Analyse the financial and nonfinancial performance of the portfolio to derive insights about the products, their customers and opportunities for future enhancements.
- Manage the design and distribution of products within the target market and in the context of the competitive landscape.
- Responsible for the implementation of product changes and enhancements that add value and optimise their efficient delivery.
- Responsible for proactively managing risks associated with the safe delivery of the product. This includes identifying and resolving complaints, issues, incidents and embed operational processes and controls that improve the endtoend control environment.
- Planning and leading the promotional efforts for new or enhanced products, including both internal and external marketing, advertising, communication and training, and relationship building activities.
- Manage change to continuously improve the product offering and processes to facilitate the overall customer experience.
- Adhere to the
Code of ConductThe Code of Conduct sets the standards of behaviour, actions and decisions we expect from our people.
Help us deliver a better future for Everyday Business Banking:
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Risk Mind-set
- All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks.
3+ years in product management, banking, professional services consulting / accounting or performance analysis
:
- Operational product expertise
- Exposure to international money transfer and experience in International payments preferred
- Experience with agile project management skill set
- Excellent written and verbal communication skills
- Strong attention to detail with the ability to see the bigger picture
- Strong relationship and stakeholder management skills
- Ability to navigate ambiguity and work flexibly through change
- Ability to lead multiple initiatives and manage tight timeframes
- Prior product development and client facing experience
- Lean Six Sigma certification is favourable
- Applicable and relevant University qualification
Your Development
If you live the values and demonstrate the people capabilities we can offer great opportunities.
Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.
Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next moveWe're aware of some accessibility issues on this site, particularly for screen reader users. We want to make finding your dream job as easy as possible, so if you require additional support please contact HR Direct on
Advertising End Date: 18/02/2024
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