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    Corporate Sales Administrator - Adelaide, Australia - Haigh's Chocolates

    Haigh's Chocolates
    Haigh's Chocolates Adelaide, Australia

    1 week ago

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    Description

    Established in 1915, Haigh's Chocolates is the oldest family-owned chocolate maker in Australia. Run by fourth generation Haigh's family, we employ over 900 people across 21 retail stores currently located in Adelaide, Melbourne, Sydney and Canberra, as well as online, plus two factories and head office. Using only the finest and freshest ingredients, Haigh's prides itself on being a chocolate 'bean to bar' specialist, committed to the art of premium chocolate making. Haigh's roast their own cocoa beans, ethically sourced from plantations around the world, to create a unique blend of premium milk and dark chocolate. Through meticulous artisan skills that include handmade chocolate creation and finishing, combined with advanced manufacturing equipment and techniques, Haigh's creates exquisite chocolates that look and taste delicious.
    Due to an internal promotion, we have an exciting opportunity for a Corporate Sales Administrator to join on a full-time, fixed termbasis for the duration of 12 months. The Corporate Sales Administrator will be responsible for all sales administration tasks of the Corporate Sales team and will be pivotal in providing excellent customer service to Haigh's corporate customers.

    The key tasks and responsibilities of this role include:

    • Support the Corporate Sales team to meet targets by managing sales inquiries, communication channels and customer interactions.
    • Handle phone and email queries, process payments and update the customer database.
    • Coordinate with internal teams to generate quotes, invoices and process orders efficiently.
    • Create and maintain progress registers for all pre and post sales stages.
    • Generate sales reports and present findings.

    To thrive in this role, you should possess:

    • Previous experience in sales administration, coupled with effective written and verbal communication skills.
    • A customer-centric approach, attention to detail and the ability to prioritise tasks.
    • Exceptional time management and organisational abilities, demonstrated by successfully managing multiple concurrent activities with resilience.
    • Excellent interpersonal skills with the ability to interact with variety of different personalities.
    • Proficiency in Microsoft Office suite and adaptability to new software and procedures.
    • Previous exposure to handling high retail traffic during peak seasons is beneficial.
    • Knowledge of CRM systems is advantageous.
    • Core attributes include dedication, teamwork, confidence and a positive outlook.

    We have a strong values-based culture and many other employee benefits. Finally, it's worth mentioning that joining our team means that you have the privilege of enjoying an abundance of chocolate every day

    Haigh's believes that by valuing differences in backgrounds, cultures, abilities and experiences, that our work environment will be free from bias and prejudice. We are committed to making reasonable adjustments for those with disability to provide a positive barrier-free recruitment process and supportive workplace.

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      • Questions

      What is your eligibility to work in Australia? *

      • Sponsored or Spouse Visa
      • Student Visa
      • Working Holiday Visa
      • I am not eligible to work in Australia
      Are you a current Haigh's employee or have you previously worked for us? *
      • I am currently a Haigh's employee
      • I have previously worked for Haigh's
      • I have worked at Haigh's via Agency
      • I have never worked for Haigh's
      Do you understand that this is a 12 month fixed term contract? *
      • Yes
      • No
      Are you willing and able to work full-time, Monday to Friday? *
      • Yes
      • No
      How many years of experience do you have in a similar role? *
      • 10+ years
      • 6-9 years
      • 3-5 years
      • 1-2 years
      • I am hoping to gain experience
      • What has attracted you to the position of Corporate Sales Administrator at Haigh's Chocolates? *
      Please be aware that we'll have an additional fixed term Corporate Sales Administrator role from 19 August 2024 to 5 January 2025, to support during the busy Christmas season. Would you also like to be considered for this position? *
      • Yes
      • No
      • Unsure at this stage
      • Haigh's has a commitment to supporting people with disability. Do you require any support or reasonable adjustments to participate in an interview with us? If yes, please provide further details, including if you wish to be contacted so we can assist.
      • Are you linked to a Disability Employment Service Provider? If yes, please provide contact details. We may contact your provider to support your application further.
      • Please provide us your salary expectations per annum (excluding superannuation). *
      • If you could ask one question about this role or about Haigh's, what would it be? *
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