- Permanent full time, part time or casual opportunity
- Excellent benefits including salary packaging
- Friendly and supportive team environment
- Create patient records and complete all necessary information accurately and in line with current procedures
- Admit and discharge patients
- Maintain a high level of customer service and professional standards in answering and directing phone calls
- Take payments for overseas patients
- Liaise with patients, doctors, nurses and other members of multidisciplinary team
- Run reports and prepare Medical Records to be scanned
- Previous experience in a similar position is required
- Strong attention to detail with the ability to multitask at all times
- Excellent customer service and communication skills
- Ability to problem solve and remain calm and polite under pressure
- Current National criminal history check, or willing to obtain
- A focus on wellbeing initiatives, with regular events and programs
- Confidential, solutions-focused employee counselling
- A healthy work/life balance encouraged.
- Ability to join Fitness Passport - Your pass to an extensive choice of fitness facilities
- Salary Packaging – Increase your take home pay
- In the heart of Fitzroy, CBD at our doorstep, close to some of Melbourne's best cafes, public transport and lots of carparks
- Discounts and Promotions always available through our Foundation
- Regular opportunities for professional development to assist you to reach your career goals
- Culture of continuous improvement
- Please attach your resume and cover letter to your application.
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Customer Service Clerk
2 days ago
The Royal Melbourne Hospital Melbourne, AustraliaReference Number Position Title- Customer Service Clerk- Location- The Royal Melbourne Hospital - City Campus, Parkville- Award- Admin Officers [10]- Advertisement text**Outpatient Customer Service Clerk** · - Join a dynamic team that prides itself on the positive experiences of ...
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Customer Service Clerk
2 days ago
The Royal Melbourne Hospital Melbourne, Australia-Location: Melbourne | Northern Metropolitan · Job type: Full time · Organisation: The Royal Melbourne Hospital · Salary: Salary not specified · Occupation: Administration/Secretarial · Reference: 71277 · **Outpatient Customer Service Clerk** · - Join a dynamic team that prides i ...
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Customer Service Clerk
4 days ago
The Royal Melbourne Hospital Melbourne, Australia-Location: Melbourne | Northern Metropolitan · Job type: Full time · Organisation: The Royal Melbourne Hospital · Salary: Salary not specified · Occupation: Administration/Secretarial · Reference: 70545 · **Outpatient Customer Service Clerk** · - ** Full Time, permanent opportuni ...
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Elective Surgery Services Clerk
1 week ago
Monash Health Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time · Organisation: Monash Health · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Manage ...
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Health Information Services Clerk
1 week ago
Ramsay Health Care Melbourne, Australia**Health Information Services Clerk** · **Casual position opportunity **for a highly motivated individual to join our Health Information Services team at Masada Private Hospital.** · **About the Role** · As a Health Information Services Clerk, you will be responsible for efficien ...
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Health Information Services Clerk
1 day ago
The Royal Melbourne Hospital Melbourne, AustraliaReference Number Position Title- Health Information Services Clerk- Location- The Royal Melbourne Hospital - City & Royal Park Campus- Award- Admin Officers [10]- Advertisement text**Health Information Services Clerk** · - **Collaborate with a team of brilliant thinkers**: · - ** ...
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Elective Surgery Services Clerk
1 week ago
Monash Health Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time, Part time · Organisation: Monash Health · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Informa ...
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Elective Surgery Services Clerk
1 week ago
Monash Health Melbourne, AustraliaLocation: Melbourne | Southern Metropolitan · Job type: Full time · Organisation: Monash Health · **Salary**: Salary not specified · Occupation: Administration/Secretarial, Communications, Marketing and Media, Finance, Health and Allied Health, Human Resources, Information Manage ...
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Health Information Services Clerk
1 week ago
Alfred Health Melbourne, Australia**Alfred Health** · Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services ...
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Health Information Services Clerk
1 day ago
The Royal Melbourne Hospital Melbourne, Australia-Location: Melbourne | Northern Metropolitan · Job type: Casual · Organisation: The Royal Melbourne Hospital · Salary: Salary not specified · Occupation: Health and Allied Health · Reference: 70822 · **Health Information Services Clerk** · - ** Collaborate with a team of brillian ...
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Records Clerk/office Services Assistant
5 days ago
people2people Melbourne, Australia**National law firm who have recently moved in to brand new offices, Melbourne 3000**: · - **Permanent, full time records clerk and office services assistant position**: · - **Salary up to $75,000 package on offer, dependant on experience** · **THE FIRM** · Located in the heart o ...
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Service Clerk
2 days ago
Hall & Wilcox Melbourne, AustraliaCorporate Services | Office Services | Melbourne · Permanent full timeposition · Onsiterole · Learningand career development programs for all roles andlevels · Flexibleleave options and up to 26 weeks paid parentalleave · Freedaily breakfast, office drinks and social events ...
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Health Information Services Clerk
3 days ago
Epworth Healthcare Box Hill, AustraliaJoin a friendly and supportive team with a great culture · Permanent full time opportunity · Salary packaging benefits of $15,900 per annum · Box Hill location close to public transport · The Role · The Health Information Services department currently have opportunity for a full- ...
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Service Advisor/costing Clerk
5 days ago
Commercial Motor Vehicles Pty Ltd. Dandenong, AustraliaAbout CMV Truck and Bus · CMV Truck & Bus are the Victorian dealer for Volvo Group Australia (Mack, Volvo and UD Trucks) and have over 500 employees with 8 main dealerships across Victoria. We sell trucks and buses and provide service and parts for our complete range as the autho ...
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Health Information Services Clerk
1 week ago
Eastern Health Ringwood East, AustraliaPermanent Part Time Position (2 days per week) · Must be available to work Monday and Thursday. · Role is based on site, located at Maroondah Hospital (Ringwood East) · Base rate of $29.58 per hour, with additional Salary Packaging benefits of over $11k per annum available to max ...
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Health Information Services Clerk
1 day ago
Eastern Health Upper Ferntree Gully, AustraliaPermanent Full-Time · Angliss Hospital · Generous salary packaging · $54,839.20 P.A. (paid pro rata) · Eastern Health · Eastern Health is one of Melbourne's largest public health services. We provide a range of emergency, surgical, medical and general healthcare services, includi ...
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Health Information Services Clerk
1 week ago
St Vincent's Hospital Melbourne Melbourne, Australia Full timeJob Description: · Excellent benefits including salary packaging · Friendly and supportive team environment · Applications for permanent full time and part time positions · Full time: Monday - Friday 8:30am -4:36pm or 8:30am - 5:00pm (with an accrued day off) · Part time: Tuesday ...
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Foodworks Aspendale Aspendale, AustraliaJob description · Are you friendly, energetic, hard working and passionate about customer service? We are recruiting for our Foodworks Aspendale store. · We have positions available and we are looking for amazing people to compliment our strong team. · Please note that the role i ...
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Foodworks Aspendale Aspendale, AustraliaJob description · Are you friendly, energetic, hard working and passionate about customer service? We are recruiting for our Foodworks Aspendale store. · We have positions available and we are looking for amazing people to compliment our strong team. · Please note that the role i ...
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Foodworks Aspendale Aspendale, AustraliaJob description · Are you friendly, energetic, hard working and passionate about customer service? We are recruiting for our Foodworks Aspendale store. · We have positions available and we are looking for amazing people to compliment our strong team. · Please note that the role i ...
Patient Services Clerk - Melbourne, Australia - St Vincent's Hospital Melbourne
Description
Job Description:
About the Role
The Patient Services Clerk (PSC) will provide crucial administrative support and reception duties within a busy Emergency Department. You will use your excellent customer-service skills in handling patient enquires, via telephone and in person, in an efficient, courteous and helpful manner. A key component of the role is ensuring patient confidentiality is preserved at all times.
The classification for this position will be HS1 - HS16 ($58,442 - $63,138 per annum pro rata).
Your Contribution
What We Offer
About the Emergency Department
The Emergency Department at St Vincent's Hospital provides services to patients requiring Emergency Care. There are 41 cubicles including acute, short stay, fast track and resuscitation also including 6 bed ED MHAOD HUB. The department fosters a supportive, multidisciplinary team environment that is challenging, rewarding and dynamic
Working at St Vincent's
St Vincent's Hospital Melbourne (SVHM) is a leading teaching, research and tertiary health service. SVHM provides a diverse range of adult clinical services and is driven by values of Compassion, Justice, Integrity and Excellence.
Application
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
We encourage applications from people of all backgrounds and abilities. Inclusion is essential to our mission and diversity reflects the community we serve.
Please visit our website, for further information regarding our Aboriginal and Torres Strait Islander Employment at SVHM
SVHA has a duty of care under work health and safety legislation to eliminate and/or control the risk of transmission of vaccine preventable diseases in healthcare settings. You may therefore be required to undergo mandatory immunisations/vaccinations (including flu vaccinations).
This position is subject to a Victorian government direction regarding vaccination against COVID-19. Successful applicants must meet these vaccination requirements. Please contact us if you would like to know more.
Position Description and Critical Job Demands Checklist:
Review the following documents:
JR135838_Patient Services Clerk ED PD
Contact Details:
Alternate Contact:
Closing Date:
12 May :59pm
Reconciliation Action Plan:
At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
For further information, visit or get in contact at
View Reconciliation Action Plan
Code of Conduct:
View Code of Conduct
Patient Services Clerk professionals in Melbourne
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Hosein Aghayan Golkashani
Medical Advisor/Medical Science Liaison