Team Manager Specialised Transaction Banking - Sydney, Australia - Commonwealth Bank

Commonwealth Bank

Verified Company

Sydney, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Your Business
Business Payment Solutions (BPS) supports the Transaction Banking needs of the Commonwealth Bank of Australia's Business Banking customers.

Your Team

The Specialised Transaction Banking Services team plays a critical role in ensuring the financial wellbeing of business customers and communities.

Our team of Transaction Banking Associates work closely with Relationship Executives, Account Managers and Transaction Banking Specialist to meet transaction banking product establishment and in-life request needs of Business Banking customers.

The Transaction Banking support offered by the Specialised Services team includes:

Establishment, Maintenance and Closure for Insolvency
Establishment, Maintenance and Closure for Controlled Monies
Inlife transaction banking maintenance requests for business customers

Your Impact & Contribution

Reporting to the Senior Manager Transaction Banking Centre of Excellence, the role supports the transaction banking needs of CBA's business customers.

Our team are based in Sydney but we do support workplace flexibility with options to work from home after you have completed training and 6 months probation.

Your responsibilities

Work in partnership with BPS Leadership Team to design and deliver the BPS strategic agenda and deliver against CBA and Business Banking Strategic Objectives
Lead a team of high performing associates to support the transaction banking needs of Business Bank customers across Australia
Support day to day business operations through workflow allocation, reporting and maintenance activities
Ensure defined processes are followed and opportunities to improve the customer experience and groups risk position are raised and executed in a timely way
Develop and maintain professional relationships in support of team goals and objectives
Proactively assist associates to achieve desired development and career aspirations, and service and sales outcomes
Support your Senior Manager and Executive Manager with special projects as required

Your Experience/ Skills Required

A passion for customer service and people development with a focus on innovation and solutions focused thinking
Strong transaction banking origination and maintenance experience
Strong understanding of the transaction banking service offering, customer journey and risk framework
Advanced influencing and consulting skills, the ability to build relationships with stakeholders at all levels
Prior leadership experience in a similar role with a passion for capability development and continuous improvement (highly regarded)
Advanced communication, negotiation and influencing skills
Advanced organisational and time management skills
Sound understanding of Operational Risk Framework and control environment

Your Qualifications

Previous experience in a similar role (highly regarded)

Your Development
If you live the values and demonstrate the people capabilities we can offer great opportunities.

Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.

Use the capabilities required for this role as a guide to the critical skills and behaviours you need for your next move.

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Advertising End Date: 18/05/2024