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Taren Point

    Coordinator - Projects - Taren Point, Australia - Harvey Norman

    Harvey Norman
    Harvey Norman Taren Point, Australia

    1 week ago

    harvey norman background
    Full time
    Description

    The Harvey Norman Commercial Team are currently seeking motivated Full Time Projects Coordinator to join our team based in Taren Point.

    The Project Sales Coordinator will work closely with the sales Representative, to ensure that all the administrative and support functions of the sales department are going smoothly, and that client files are available and up to date for our Sales team. As well as develop an effective client relationship management system. You will be involved in all facets of customer service, order fulfillment and sales support. You will be a vital part of the Projects Division sales process and work as part of the team.

    Responsibilities:

    • Handle order processing with accuracy and timeliness
    • Inform clients of any delays or problems, or work with sales reps to do so
    • Respond to customer inquiries/complaints and resolve them promptly
    • Communicate via telephone and email with reps, customers and suppliers
    • Communicate internally with other divisions and staff
    • Follow company policy and procedure regarding paperwork, customer files, uniforms, security, etc.
    • Attend weekly team meetings and any ad hoc duties as required
    • Demonstrate excellent verbal and written communication skills
    • Provide high-level customer service and relationship building skills
    • Handle multiple duties simultaneously and exhibit initiative
    • Organise/prioritise tasks and maintain attention to detail
    • Coordinate a quality hand over from sales and sales support and verify that the order documentation is complete and clarify the installation date with the customer or salesperson

    Requirements:

    • Communication – demonstrate excellent verbal and written communication skills
    • Customer Service - experienced in providing high-level service
    • Relationship Building - ability to work well with other team members, customers and vendors
    • Problem Solving – handle multiple duties simultaneously and exhibit initiative
    • Clerical - touch typing, filing, data entry, excel, e-mail, fax
    • Organisational – organise/prioritise tasks and maintain attention to detail

    If you are keen, motivated and willing to contribute to a successful team, then we look forward to hearing from you.

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