Claims Specialist, Supporting Independence - Adelaide Region SA, Australia - EML

EML

Verified Company

Adelaide Region SA, Australia

2 weeks ago

Posted by:

Olivia Brown

beBee Recruiter

Description

Claims Specialist, Supporting Independence:

SA - Adelaide Workers Compensation Full Time

EML is a leading
Workers Compensation and
Personal Injury Claims Management business. Our goal is to help people get their lives back through
ongoing support during their return-to-work journey. We continue to experience ongoing growth and now have over
4,000 dedicated employees.

We foster a learning culture that allows for us to continually invest in our employees ensuring a
long-term career here at EML.

THE OPPORTUNITY

As part of our diverse team based in
Adelaide, you'll help make a positive impact on someone's life every day.

You'll feel great satisfaction knowing your talent and hard work has a purpose.

Alongside this, you will be responsible for proactively and effectively manage all aspects of caseloads of worker's compensation claims within the SA legislation and compliance guidelines.

This will be a
Full-time
permanent position based in the
Adelaide office, with flexibility to work from home.

YOUR RESPONSIBILITIES

Provide workers compensation advice to stakeholders such as workers, employers and providers
Deliver personalised facetoface assistance to Seriously Injured Workers
Proactively proceed with appropriate case management for Seriously Injured Workers, aimed at their independence, improve their quality of life and return to work.
Ensure case management is in accordance with SA legislation and compliance guidelines
Proactively manage rehabilitation providers and approval of rehabilitation plans in accordance with EML's guidelines and agreed department and Return to Work SA standards

ABOUT YOU

Knowledge of the relevant worker's compensation legislation and regulations would be beneficial
Basic understanding of medical terminology is advantageous
High attention to detail and excellent organisational skills
Sound negotiation and influencing skills
Empathy and understanding for others
The ability to effectively listen and understand the needs of the customer and what is important to them to enable their recovery and return to work

WHAT WE OFFER

We stand together as equals. EML is an equal opportunity employer so by coming to work for us, you will be part of a culture that celebrates diversity and inclusion. We are committed to maintaining a workplace where everyone feels valued and where we show respect, integrity and honesty.

_ EML provides career opportunities and great employee benefits, including_:

A vibrant, collaborative innovative team culture
Flexibility with opportunity to WFH when you are fully trained in your role.
A corporate wellbeing program with discounted health insurance and gym membership
Access to discounts at over 350 retailers through our Rewards Hub program
Entitlement to an annual tenure and performancebased recognition reward
Comprehensive learning and development support
Companywide events to celebrate success.
Quarterly Reward and Recognition Awards
Access LinkedIn Learning 18,000 courses to advance your professional education
Up to 16 weeks paid parental leave, plus super

We value our people and are committed to supporting our employees by investing in their professional development and providing generous employee benefits.

If this position is of interest to you, please.