Service Advisor - Forrestfield, Australia - Truck Centre WA
Description
Flexible part time arrangement to suit your work/ life balance- Competitive rates, annual CPI increases & loyalty leave on offer
- New and modern facilities with free onsite parking
The Company
'Truck Centre (WA) is WA's sole Mack, UD and Volvo Truck Specialist Dealership'. With 8 branches operating successfully state wide, we pride ourselves in taking on the prestigious responsibility of being the 'Single Largest Truck Transport Solution in WA.'
About the Role
An exciting opportunity has become available for an experienced Service Advisor to join our busy Forrestfield head office team on a part time basis, two to three days per week, ideally working Monday and Friday.
You will be responsible for acting as the primary contact (both face-to-face and over the phone) between TCWA and our customers for all repair and maintenance work on their vehicles.
You will need to be confident and responsible for scheduling work from the service counter to the workshop whilst providing exceptional customer service.
The Successful Applicant
To be considered for this position, you will have worked in a similar capacity with proven experience in providing exceptional customer service.
- Mechanical aptitude
- Exceptional customer service skills
- Ability to work autonomously & in a team
- Strong interpersonal skills
- Strong time management skills
- The ability to communicate effectively with all stakeholders
- A results driven attitude
- Intermediate Microsoft Office skills and adaptability to software programs
- The ability to work well within a team environment.
What We Offer
- Great team environment
- Competitive renumeration package
- CPI Increases
- Loyalty Leave
- Opportunity for Bonuses
- Penalties for weekend work
- Continuous inhouse training on the Mack, UD & Volvo products
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