Connect Contact Officer - Chadstone, Australia - Holmesglen Institute

Holmesglen Institute

Verified Company

Chadstone, Australia

1 week ago

Posted by:

Olivia Brown

beBee Recruiter

Description

THE OPPORTUNITY

Employment Type:
Casual

Casual Rate:
$36.16 per hour.

Location:
Chadstone Campus.

WWCC:
Appointment to this position is dependent on obtaining and maintaining an 'employee' Working with Children Check.

ABOUT YOU

Highly developed interpersonal skills, verbal and written communication skills,
Experience demonstrating high level customer service skills by providing courteous, informative and accurate responses to all enquiries.
Excellent organisational, time management and administrative skills.
Demonstrated selfmotivation with the ability to maintain privacy and confidentiality, work cooperatively and flexibly and organise multiple tasks and competing demands
Knowledge of student administration and systems would be an advantage.

ABOUT US
Holmesglen is a leading education provider, valued by local and international learners, industry and the community. We are recognised for innovation in education and training, applied research, creativity and entrepreneurship. Our open, collaborative and quality-driven culture inspires learners and staff to excel.

The Holmesglen Connect contact centre was ranked number one for the second consecutive year in customer service. Quarterly independent studies assessed the quality of customer experience throughout Australia as part of the Sense CX Benchmarking project.

OUR COMMITMENT TO YOU

Holmesglen is committed to continuing to provide a safe workplace and have put systems and support in place for all our employees to work and deliver safely and flexibly.

We provide our staff with:

Employee Assistance Program
Wellbeing programs
Professional and career development opportunities
Onsite parking and close proximity to public transport
Flexibility to achieve work life balance
Opportunities for all
All appointments to Holmesglen Institute will be required to provide evidence of COVID19 Vaccination Status prior to commencing employment_._

TO APPLY
**Applications close 9:00 am Friday 01 December 2023