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Melbourne

    Coordinator Administration and Prosecutions - Melbourne, Australia - Yarra City Council

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    Full time - Permanent
    Description
    applicable for full time 38 hours per week only)
  • Supportive and Friendly team environment where we value growth and development
  • Hybrid/flexible working arrangements and an emphasis on work/life balance
  • Work in a dynamic and collaborative environment
  • Yarra City Council's Parking & Compliance branch currently has an opportunity for a dynamic and energetic person to provide leadership, maintain and provide direction to the team in relation to all the administration functions of the Compliance & Parking services team.

    This role will report to the Manager Compliance & Parking Services

    The position objectives for the role are:

  • Provide leadership and direction to the Compliance & Parking administration to enhance customer service, ensure compliance with Council's statutory obligations under the relevant legislation and improve efficiency and effectiveness of the Unit's processes and procedures.
  • Develop systems and processes to ensure the accuracy and integrity of Council's data base regarding statutory obligation under the relevant Acts, customer request management, permits, licences & registrations are issued within agreed time frames.
  • To overall assist in the Leading, managing and coordination of the functions of the Compliance and Parking administration areas.
  • This position will drive innovation in developing and implementing new systems, process, policies and initiatives to assist the Branch in achieving its goals through the following activities:
  • Researching, benchmarking and educating management on emerging trends in innovation and best practices and processes across the Branch;
  • Working with the manager to identify process problems and implementing strategies to resolve these issues, to improve the effectiveness and efficiency for the Branch;
  • To provide strategic and technical advice, support and leadership to management and individual staff relating to innovation and problem definition/resolution strategies;
  • Assist in the preparation and monitoring of the Branch Budget. Including reviewing fees and charges, permits, licences and registrations
  • Ensure best possible systems and business support for the Compliance and Parking Branch is provided.
  • Provide accurate and timely information to management & assist in the generation of reports as required.


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